Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic

Elvira Rios

Escondido,USA

Summary

Customer service professional with over five years in sales and management. Recognized for efficiently resolving complaints and providing compassionate care, enhancing client well-being through personalized support and effective communication.

Overview

2027
2027
years of professional experience

Work History

Personal Care Attendant

A caring touch home care
Escondido, California
2025 - Current

Operating in a personal assistant, Assisting with bathing, dressing, grooming, oral hygiene and toileting.

Assisting with mobility and helping clients safely get in and out of bed, wheelchair and or from a vehicle, escorting client to a appointment, assisting with physical therapy exercises and providing emotional support. Planning meals, preparing food, grocery shopping and doing laundry with light house duties. Monitoring blood pressure and reminding clients to take their prescribed medication.

  • Assisted clients with daily living activities and personal hygiene.
  • Provided companionship to enhance clients' emotional well-being.
  • Monitored clients' health and reported changes to healthcare professionals.

Cashier/Customer Service

Surf Brothers Teriyaki
Escondido, USA
05.2021 - 02.2025

Greeting customers and answering any questions they had about the store's products and services, Assist customers with menu selections and food inquiries, process customer transactions efficiently using point of sales system. Operate cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit. Resolved customer complaints professionally and promptly to enhance satisfaction. Trained new cashiers on customer service protocols and operational procedures. Greeted customers and answered any questions they had about the store's products and services. Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Collaborated with kitchen staff to ensure timely order fulfillment.

Dietary Assistant

The Golden Door
San Marcos, USA
01.2018 - 01.2019

Dietary aid assisting with meals preparation (dessert, drinks). Dining room assistance and set up including room service. Basic essential dishwashing (cups, utensils). Greeting an serving guest with a positive an outstanding customer service at all times. Prepared meals following dietary guidelines and nutritional standards. Ensured compliance with food safety regulations during meal preparation.

Assisted with food service operations in a busy dining environment. Maintained cleanliness and organization of kitchen and dining areas. Collaborated with team members to enhance meal presentation and service. Provided assistance with tray assembly for patients or other customers as necessary. Assisted in the preparation of food items according to standardized recipes and menus. Performed daily cleaning duties including washing dishes, sweeping floors, sanitizing surfaces and emptying garbage cans.

Retail Sales Associate

Forever 21
Escondido, USA
01.2018 - 01.2019

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention. Assisted customers with product selection and provided personalized recommendations. Maintained store appearance by organizing merchandise and ensuring cleanliness. Handled customer complaints in a professional manner. Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Dietary Aide

Escondido Care Center
Escondido, USA
01.2016 - 01.2018

Prepared and served nutritious meals to residents following dietary guidelines.

Collaborated with dietary team to ensure compliance with health standards. Assisted in maintaining a clean and organized kitchen environment. Delivered meals to residents, ensuring timely and accurate service. Set up trays and food service carts to deliver food to residents. Served food and snacks according to planned menu and patients' diet orders. Cleaned and sanitized kitchen equipment and surfaces.

Stocked supplies in dining areas as needed.

Team Leader/Supervisor

Carl's Jr.
Escondido, USA
01.2014 - 01.2016
  • Commitment to ensuring the team succeeds with all tasks, duties and projects. Ability to make the right an quick decision as necessary. Team player who can also work independently. Embraces team work with a positive mindset with excellent verbal and written communication. Exceptional ability to listen to directions and follow all instructions.

Education

Junior High School Education -

Adult School
Escondido, CA
05-2016

Skills

  • Personal care
  • Emotional support
  • Medical equipment operation
  • Team management
  • Retail sales
  • Customer service
  • Dietary Aide Experience
  • Meal Preparation
  • Kitchen Experience
  • Cooking
  • Food Handling
  • Serving Experience
  • Host/Hostess
  • Food Safety
  • Shift leader Management
  • Elderly care
  • Compassionate caregiving
  • Personal hygiene support
  • Household organization
  • Shopping and errands

Languages

  • Spanish
  • English, Fluent
  • Spanish, Fluent

Personal Information

Authorized To Work: US

Languages

Spanish
Professional
English
Professional

Timeline

Cashier/Customer Service

Surf Brothers Teriyaki
05.2021 - 02.2025

Dietary Assistant

The Golden Door
01.2018 - 01.2019

Retail Sales Associate

Forever 21
01.2018 - 01.2019

Dietary Aide

Escondido Care Center
01.2016 - 01.2018

Team Leader/Supervisor

Carl's Jr.
01.2014 - 01.2016

Personal Care Attendant

A caring touch home care
2025 - Current

Junior High School Education -

Adult School
Elvira Rios