Elvira Rizvanovic
Naperville,IL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Dedicated Group Fitness Instructor with strong background in leading diverse fitness classes and fostering inclusive environments. Proven track record of creating engaging workout programs that boost participant morale and retention.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Self Employed
Naperville, IL
01.2020 - Current
- Teaching diverse group fitness classes to enhance member engagement and satisfaction: Dance, Toning, Core, and Strength.
- Demonstrating modified routines with regressions and progressions to meet diverse fitness levels.
- Educating members on proper movement techniques and safe equipment use to reduce risk of injury.
- Encouraging and motivating participants to persevere through challenges to achieve new goals.
Community Director
TGM
Willowbrook, Illinois
03.2023 - 02.2025
- Worked directly with the Maintenance Director to ensure the ongoing improvement of the community, and oversee capital projects.
- Daily property inspections, maintaining a high standard of cleanliness, and safety throughout the community.
- Assisting the District and Regional Property Manager with the overall operations of 80 buildings.
- Daily, weekly, and monthly reporting to ownership.
- Approved payroll, commissions, and evaluating all employee performance in annual reviews.
- Providing superior customer service and communication to residents and prospects to ensure top satisfaction, and increase renewals, revenue, reputation, and profitability.
- Prepared and executed annual budgets and capital improvement.
- Overseen all operations, including lease administration, lease renewals, service contracts, audits, forecasting, collections, evictions, and marketing.
- Stabilized the property performance and met an average occupancy of 95% for 12 months, while increasing market rents.
- Managed the budget effectively, ensuring all property expenses are kept within allocated funds.
- Demonstrated strong organizational and time-management skills while managing multiple projects.
- Maintained a successful and effective team through interviewing, hiring, and coaching.
- Provided daily support and training to 14 team members.
Community Manager
Rume
West Chicago, Illinois
04.2022 - 03.2023
- Managed property operations and maintenance.
- Scheduled regular property, building, and apartment inspections, and addressed maintenance issues.
- Coordinated resident communications, and responded to inquiries promptly.
- Developed budgets for property expenses and managed financial reporting.
- Established strong relationships with vendors for efficient service delivery.
- Handled and resolved resident complaints, and expedited maintenance requests.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared weekly and monthly reports detailing financial performance data.
- Hired, trained, and provided guidance and support for team members.
Assistant Property Manager
BH Management Services
Aurora, IL
09.2017 - 04.2022
- Increased occupancy from 88% to 97% through dynamic marketing and leasing initiatives.
- Trained leasing staff and developed a strong and successful team.
- Implemented business strategies to maximize tenant satisfaction, and reduce vacancies.
- Developed strong, professional relationships with contractors and residents by initiating collaboration and delivering exemplary service and engagement.
- Addressed and resolved all complaints, concerns, and service requirements
- Handled all security deposit refunds.
- Prepared daily, weekly, and monthly reports, and invoices.
- Assessed accounting accuracy, daily deposits, daily A/P and A/R tracking, budgeting, online rent payments, and petty cash reconciliations.
- Provided guidance and support to team members in order to facilitate their professional development.
Group Fitness Instructor
Fort Hill Activity Center
Naperville, IL
05.2016 - 12.2019
- Led Zumba, Zumba Toning, Core strength, HIIT, Strong by Zumba classes.
- Developed and implemented various high-energy and motivating fitness programs to meet diverse needs.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Collaborated with fellow instructors to share best practices and continuously improve teaching skills, elevating the quality of instruction across the team.
- Played an active role in gym-wide promotions and initiatives by cross-promoting group fitness classes alongside personal training services, supporting overall business growth.
- Organized community events to promote fitness initiatives and increase program visibility within the locality.
Group Fitness Instructor
Lifetime Fitness, Blast Fitness, XPort Fitness
Naperville, IL
03.2010 - 01.2016
- Instructed group classes in a variety of different fitness formats: Zumba, Zumba Toning, Zumba Kids, Strictly Strength, Core, Boot Camp, HIIT and Strong by Zumba.
- Monitored form and technique in group classes to ensure the safety of participants.
- Designed and led all fitness classes to enhance participant engagement and wellness.
- Organized community fitness events to promote healthy lifestyles and engagement.
Leasing Manager
Village Green Companies
Schaumburg, IL
08.2004 - 08.2009
- Trained and mentored leasing staff on best practices in customer service, leasing and outreach.
- Managed lease agreements, ensuring compliance with company policies and regulations.
- Analyzed market trends to optimize pricing strategies for competitive positioning.
- Oversaw property inspections, identifying areas for improvement in operational efficiency.
- Built strong relationships with residents through exceptional customer service, resulting in increased lease renewals.
- Organized and hosted community events, fostering a positive living environment for tenants.
Designer and Sales Associate
Jerry's Furniture
Waterloo, IA
06.1999 - 07.2004
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
- Enhanced shopping experience with detailed product knowledge, resulting in high customer satisfaction rates.
- Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
Skills
- Group Fitness Instruction
- Equipment Set Up
- Yardi, MRI, CRM, Onesite, Appfolio
- Staff training, team development
- Team leadership and time management
- Budgeting, financial analysis, and reporting
- Fair housing regulations and the eviction process
- Marketing, sales and leasing management
- Complex problem solving and conflict resolution
- Maintenance coordination and vendor management
- Financial analysis and operational efficiency
- Resident engagement and retention
- Capital project execution management
Accomplishments
- Increased club member retention for group fitness classes from 2 to 60 participants at Blast Fitness and Fort Hill Activity Center.
- Community Manager for top performing community in 2022 and 2023.
- Leasing Professional of 2006 and 2007 at Village Green Companies.
Certification
- Illinois Leasing License
- Certified Fitness instructor
- CPR AND AED Certified
Languages
Bosnian
Native/ Bilingual
German
Professional
Timeline
Community Director
TGM
03.2023 - 02.2025
Community Manager
Rume
04.2022 - 03.2023
Group Fitness Instructor
Self Employed
01.2020 - Current
Assistant Property Manager
BH Management Services
09.2017 - 04.2022
Group Fitness Instructor
Fort Hill Activity Center
05.2016 - 12.2019
Group Fitness Instructor
Lifetime Fitness, Blast Fitness, XPort Fitness
03.2010 - 01.2016
Leasing Manager
Village Green Companies
08.2004 - 08.2009
Designer and Sales Associate
Jerry's Furniture
06.1999 - 07.2004
Education
- Business Management - Business Academy, Zagreb, Croatia
References
References available upon request.