Elvira Romo
Stockton,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
HR Generalist
Fuel Delivery Services
Stockton, CA
06.2019 - Current
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Provided essential support to address individual HR needs of employees.
- Partnered with senior HR team to communicate company standards and policies.
- Established and generated various reports to verify HR compliance.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Maintained human resources records by processing applications and resumes.
- Worked cross-functionally to optimize efficiency and execute on HR business processes.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Developed incentives to drive employee retention and improve work culture.
- Researched and analyzed recruitment data to provide detailed statistical reports.
- Developed recruitment updates to review trends, competitive intelligence and talent demographics.
Administrative Assistant
Bergelectric Corporation
Rancho Cordova, CA
04.2017 - 01.2018
- Scheduled appointments, meetings and events for management staff.
- Prepared and prioritized calendars and correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Inventoried and ordered supplies for office and all field employees.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Assistant Community Manager
JCM Partners LLC
Concord, CA
01.2007 - 04.2016
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Improved NOI through rent growth and expense management.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Drove facility growth and increased resident morale by planning special activities.
- Drove tenant feedback to deliver information to management for corrective action.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Compiled and conveyed operational and financial data to regional manager.
- Managed and oversaw operations, maintenance and administration of properties.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Prepared and posted job openings to appropriate job sites and newspapers.
- Handled sensitive and confidential employee information with complete discretion.
- Initialized background checks for potential new hires.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Supported payrolls, driving timely and accurate payment of employee wages.
Education
Associate of Business Administration -
Delta College
Stockton, CA08-2003
Skills
- Personnel engagement
- Payroll completion
- Benefits Administration
- Pre-Employment Screening
- Organizational Development
- HR services
- HR program development
- Recruiting
- Training and mentoring
- HR information systems
- Employee Onboarding
- Employee Relations
- Payroll and benefits administration
- Calendar Management
- Travel Coordination
- Data Entry
- Spreadsheet Management
- Appointment Scheduling
- Records Management
- Highly organized
- Time Management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
HR Generalist
Fuel Delivery Services
06.2019 - Current
Administrative Assistant
Bergelectric Corporation
04.2017 - 01.2018
Assistant Community Manager
JCM Partners LLC
01.2007 - 04.2016
Associate of Business Administration -
Delta College
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