ELVIRA SABAN
Sun Valley,CA
Summary
Deligent Intake Coordinator with a diverse background in management and customer service for 10+ years. Dedicated to providing excellent customer service with patients to easily provide thoughtful and compassionate assistance, connects with patients easily. Motivated, well organized, ethical, reliable, hardworking, professional, and always striving to achieve optimal productivity. 3 years of experience in patient intake, office administration, summarizing data with speed and efficiency and experience with microsoft system. Committed to working closely with patients, families and other professionals for a well-rounded medical care.
Overview
22
22
years of professional experience
Work History
Intake Coordinator
Healthy Standards
11.2020 - Current
- Completed intake assessment forms and file patients charts.
- Answered phone calls and provided patients with required paperwork to initiate service.
- Collect, verify, recorded and process patients referral information to clients chart
- Communicate with referral sources, physicians, and associated staff to check documentation for proper signatures, and proper notes.
- Entered referrals into appropriate system based on type of referral obtained.
- Organized paperwork such as patients files, and reports for office and patient needs.
- Assessed patients needs and determined eligibility for intake services.
- Built relationships with Dr. offices for timely service referrals.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Explain eligibility requirements, referral details, payment methods, to patients
- Keep great communication between patient and healthcare providers to maintain continuity of care.
- Train and supervise new intake staff to deliver high-quality patient care.
Assistant Manager
7 Eleven-Chevron
02.2015 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
Assistant Manager
Jack In The Box
06.2001 - 04.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, checking sales everyday.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional customer service in the workplace.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive environment with fellow employees and always try to reward team for outstanding job.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring programs so employees can learn new skills.
- Trained employees in equipment, maintenance and focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Belmont High School, Ca
Los Angeles, CA06.2000
Skills
- Assist patients with registration enter patient data
- Verifying medical insurance coverage and benefits for each patient
- Appointment Scheduling
- Authorization Input
- answering phone calls and emails
- Addressing any patients complaints or concerns
- Performing clerical work, such as filing, copying and faxing
- Great customer service
Timeline
Intake Coordinator
Healthy Standards
11.2020 - Current
Assistant Manager
7 Eleven-Chevron
02.2015 - 10.2020
Assistant Manager
Jack In The Box
06.2001 - 04.2012
High School Diploma -
Belmont High School, Ca
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