Elvira Sabrina D'Amico
Wellington,FL
Summary
Highly experienced realtor with over 25 years of retail experience seeking a challenging position in the retail clothing industry. Adept at building strong customer relationships, driving sales, and providing exceptional service. Passionate about fashion and trends, with a proven track record of success in exceeding sales targets. Well-qualified Sales associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
28
28
years of professional experience
Work History
Realtor Sales Associate
Real Estate Brokerage
07.2021 - Current
- Successfully marketed and sold residential properties, consistently exceeding sales targets
- Cultivated and maintained strong relationships with clients, resulting in repeat business and referrals
- Conducted thorough market research and analysis to accurately price properties and negotiate favorable deals
- Utilized effective marketing strategies, including online and offline channels, to promote properties and attract potential buyers
- Provided exceptional customer service throughout the entire buying and selling process, ensuring client satisfaction.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Retail Manager
Retail Clothing Store
03.2003 - 12.2013
- Managed all aspects of store operations, including sales, inventory management, visual merchandising, and staff supervision
- Developed and implemented effective sales strategies, resulting in increased revenue and profitability
- Led a team of sales associates, providing training, coaching, and motivation to drive sales performance
- Created and maintained a visually appealing store environment to enhance the overall customer experience
- Built strong customer relationships, fostering loyalty and repeat business.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Retail Clothing Store
02.1996 - 12.2003
- Assisted customers in finding and selecting clothing items, providing personalized recommendations based on their preferences and needs
- Achieved and consistently exceeded sales targets through effective product knowledge and exceptional customer service
- Handled cash transactions accurately and efficiently, ensuring a positive checkout experience for customers
- Maintained a clean and organized sales floor, including restocking merchandise and arranging displays
- Actively participated in product knowledge training sessions to stay updated on the latest fashion trends.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate Degree in Marketing -
Seneca College
TorontoSkills
- Strong sales and negotiation skills
- Excellent customer service and interpersonal skills
- Exceptional communication and presentation abilities
- Proficient in market research and analysis
- Knowledgeable about fashion trends and industry developments
- Detail-oriented with excellent organizational skills
- Ability to work effectively in a fast-paced environment
- Client Needs Assessment
- Contract Negotiation
- Sales Closing
- Excellent Teamwork
- Client-Oriented
- Strong Organizational Skills
- Highly Professional
- Accomplished in Commission Sales
- [Specialization] Sales
Additional skill
Years of working as a stylist in retail has given me an advantage in understanding trends and curating unique looks. My expertise in styling allows me to provide personalized recommendations and advice, and to build lasting relationships and trust.
References
Available upon request
Languages
English
Native or Bilingual
Italian
Professional Working
Timeline
Realtor Sales Associate
Real Estate Brokerage
07.2021 - Current
Retail Manager
Retail Clothing Store
03.2003 - 12.2013
Sales Associate
Retail Clothing Store
02.1996 - 12.2003
Associate Degree in Marketing -
Seneca College
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