Elvis Batista
Lawrence,USA
Summary
Results‑driven operations leader with 8+ years of experience managing large hourly teams, improving warehouse productivity, and driving safety and quality in fast‑paced distribution environments. Proven success in optimizing workflow, reducing turnover, and elevating training programs to support scalable growth. Strong record of influencing diverse union and non‑union workforces to exceed performance expectations.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Operations Superintendent
Shaw's Methuen Supermarket Distribution Center
Methuen, MA
11.2022 - Current
- Monitored performance metrics to enhance operational efficiency and implemented necessary corrective measures.
- Led team of supervisors to implement improved workflow strategies, enhancing overall productivity.
- Developed training materials that improved onboarding processes for new employees.
- Led cross-functional teams in projects aimed at optimizing distribution center efficiency.
- Managed daily logistics for inbound and outbound operations to ensure efficiency.
- Fostered a collaborative team environment, enhancing communication across department.
- Facilitated cross-training for supervisors and hourly associates to enhance procedural knowledge.
- Directed execution of dynamic hauling initiative to enhance operational efficiency and reduce costs by $50,000 annually.
- Implemented strategies to restore inbound shift efficiency, focusing on comprehensive training and qualification for new hires.
- Oversaw operations and managed a team of 6 drivers to ensure effective communication and uphold high performance standards.
Supervisor
Shaw's Distribution Center
Methuen, MA
08.2018 - 11.2022
- Partnered with primary initiative owner to redesign train-the-trainer program, fostering increased engagement among employees and trainers.
- Enhanced retention strategies for newly hired associates, reducing hiring and training costs.
- Adjusted qualification standards to empower training team in leading by example.
- Facilitated training on essential supervisory functions, including labor, replenishment, selection, and loading processes.
Department Specialist
Shaw's Distribution Center
Methuen, MA
08.2017 - 09.2018
- Coordinated with supervisors to verify that loaders received all required documentation.
- Assisted selectors in setting up equipment and training voice recognition systems. Supported new and established team members in task assignment processes.
- Oversaw inventory processing to guarantee product availability for selectors at designated pick locations.
Team leader, Technician
Charles River Laboratories International, Inc.
Wilmington, MA
01.2015 - 03.2016
Conducted medical treatments and assessments on animals in a laboratory environment to facilitate health cure research initiatives.
- Led cross-functional teams to enhance operational efficiency and meet project deadlines.
Customer Service
Walmart
Methuen, MA
11.2012 - 01.2013
- Provided exceptional customer service by addressing inquiries promptly and thoroughly.
Education
Associate of Applied Science - Business Management
Middlesex Community College
Lowell, MA05-2027
Associate of Science - Liberal arts
Macomb Community College
Michigan03-2014
Skills
- Team leadership
- Skilled in applying lean principles
- Delivery accuracy oversight
- Operational productivity oversight
- Training oversight for safety
- Bilingual in Spanish and English
- Six Sigma Green Belt certified
- Power BI data visualization
- Manhattan-WMS
- EXE-WMS
- InfoLink-Crown
- Kaleris- WMS
Accomplishments
- Polaris – New Hire Retention Initiative
- 1. Worked with primary Initiative Owner to revamp the Train the Trainer program to help employees and trainers feel more engaged.
- 2. Improved the retention of newly hired associates to reduce cost of hiring and training process.
- 3. Adjusted the criteria to ensure that training team would have the proper qualification to lead by example.
- - Loading
- 1. Worked with building management to drive increased Cube per Load while minimizing Overflow pallets.
- 2. Working with the clerks to monitor and watch for small orders that can be merged and paired together to avoid small pallets being brought out to the dock.
- Selected by management to be the supervisor leading all activities (on-boarding, safety, skills training) related to our newest employees. I was recognized for how my efforts were making a difference to improve the culture in our truly diverse union workforce.
- I rapidly learned, and performed, all the essential warehouse functions from the ground up which put me in a position to be selected for two promotions in two years.
Certification
Six Sigma- Green Belt Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Operations Superintendent
Shaw's Methuen Supermarket Distribution Center
11.2022 - Current
Supervisor
Shaw's Distribution Center
08.2018 - 11.2022
Department Specialist
Shaw's Distribution Center
08.2017 - 09.2018
Team leader, Technician
Charles River Laboratories International, Inc.
01.2015 - 03.2016
Customer Service
Walmart
11.2012 - 01.2013
Associate of Applied Science - Business Management
Middlesex Community College
Associate of Science - Liberal arts
Macomb Community College
Activities
Volunteering in community activities Coach/Mentor for youth baseball Enjoying every moment of being a new dad. Volunteering in community activities Coach/Mentor for youth baseball Enjoying every moment of being a new dad.
Rock Stars Award Winner
Received a distinguished, network‑wide award for leading training and retention support at the Wells Distribution Center. Recognized for delivering high‑impact facilitation, strengthening onboarding processes, and helping the site address critical retention challenges through hands‑on coaching, workflow guidance, and cultural engagement strategies.
Rock Stars Award Winner
Received a distinguished, network‑wide award for leading training and retention support at the Wells Distribution Center. Recognized for delivering high‑impact facilitation, strengthening onboarding processes, and helping the site address critical retention challenges through hands‑on coaching, workflow guidance, and cultural engagement strategies.