At Mavis Tire, a seasoned Senior Automotive Technician excelled in enhancing customer satisfaction through expert diagnosis and repair of complex automotive issues. Leveraging advanced diagnostics and electrical experience, alongside mentoring junior technicians, showcased a blend of technical proficiency and teamwork. Achievements include optimizing vehicle functionality and extending service life, underlining a commitment to excellence and continuous learning.
Hardworking with 25 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
19
19
years of professional experience
Work History
Senior Automotive Technician
Mavis Tire
10 School Street Seekonk Ma 02771
01.2006 - 09.2024
Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.
Mentored junior technicians for improved performance and skill development in the workplace.
Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
Utilized OEM specifications to perform accurate alignments, optimizing vehicle handling and tire life.
Maintained a clean work environment that adhered to company standards while promoting professionalism.
Improved braking performance through proper diagnosis, repair, or replacement of brake system components.
Reduced repair times by utilizing advanced diagnostic tools and techniques effectively.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Used specialized tools to detect leaks in gas and refrigerant systems.
Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.