Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELVIS GOV

LOS ANGELES,CA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

SENIOR AUTHENTICATOR

Stadium Goods
03.2023 - Current
  • Directed inbound and outbound transportation operations, warehouse activities, safety performance, and logistics
  • Developed and documented standard operating procedures for receiving, handling, storing, shipping, and salvaging products and materials
  • Supervised authentication process with other authenticators
  • Used RFID scanner as an authentication tool to correctly identify whether a product is false in authenticity.

Store Manager

Soleniverse
08.2023 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.

AUTHENTICATION MANAGER

Legitmark
10.2021 - 03.2023
  • Managed the authentication team from United States and the United Kingdom on their progress in being a proficient authenticator
  • Communicated with other departments when customers are not satisfied with their results
  • Mentored and trained new authenticators
  • Increased accurate authentication numbers by formatting a photo layout where customers can take in depth photos of their sneakers to better determine whether or not they are authentic.

SENIOR AUTHENTICATOR

Deadstock LA
03.2022 - 10.2022
  • Assist in coordinating our daily operational flow, specifically the authentication process
  • Provide important knowledge to dictate whether a particular sneaker is authentic and meets our high-quality standards in a secondary marketplace
  • Assist in authentication and operational training for new and current employees in our main warehouse location in Culver City
  • Provide data on our verified orders for each day and collaborate on how to make our authentication process more efficient.

Authentication & Operations

KYX
10.2021 - 06.2022
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics
  • Introduced new methods, practices and systems to reduce turnaround time
  • Led improvement initiatives to advance operational efficiencies and increase revenue
  • Identified and resolved unauthorized, unsafe or ineffective practices
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Identified procedure or process changes required to improve performance and productivity
  • Reviewed operations reports to understand numbers and trends
  • Formulated processes to reduce downtime and financial loss
  • Developed systems to track and log work issues.

AUTHENTICATION SPECIALIST

GOAT
10.2018 - 02.2021
  • Assist in coordinating our daily operational flow, specifically the authentication process
  • Provide important knowledge to dictate whether a particular sneaker is authentic and meets our high-quality standards in a secondary marketplace
  • Assist in authentication and operational training for new and current employees in our main warehouse location in Culver City
  • Provide data on our verified orders for each day and collaborate on how to make our authentication process more efficient.

RETAIL ASSOCIATE

Adidas - Citadel
07.2016 - 10.2018

Education

COMPLETED COURSEWORK TOWARDS ASSOCIATE IN HISTORY -

Los Angeles City College
Los Angeles, CA

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -

Arts and Humanities
Los Angeles, CA

Skills

  • Written Communication
  • Attention To Detail
  • Planning And Coordination
  • Multitasking Abilities
  • Teamwork And Collaboration
  • Analytical And Critical Thinking
  • Flexible And Adaptable
  • Problem-Solving
  • Data Entry
  • Training And Development

Timeline

Store Manager

Soleniverse
08.2023 - 06.2024

SENIOR AUTHENTICATOR

Stadium Goods
03.2023 - Current

SENIOR AUTHENTICATOR

Deadstock LA
03.2022 - 10.2022

AUTHENTICATION MANAGER

Legitmark
10.2021 - 03.2023

Authentication & Operations

KYX
10.2021 - 06.2022

AUTHENTICATION SPECIALIST

GOAT
10.2018 - 02.2021

RETAIL ASSOCIATE

Adidas - Citadel
07.2016 - 10.2018

COMPLETED COURSEWORK TOWARDS ASSOCIATE IN HISTORY -

Los Angeles City College

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -

Arts and Humanities

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