Elvis Lenard
Norman,AR
Summary
Customer service focused professional and team player.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Manager
Atwoods Ranch & Home
Hot Springs, AR
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Property Manager
88 Inc
Black Springs, AR
12.2020 - Current
- Management of 180 acres including upkeep of property, security, execution of projects requested by owners of the property
Ranch Manager
self employed
Black Springs, AR
12.2014 - Current
- Owner operator of all day to day activities of a cattle ranch managing 4 pastures totaling over 380 acres and 100 head of cattle including doing my own Hay
- Also direct supervision of employees
Owner/Trainer
LenardK9s
Black Springs, Ar
01.2007 - Current
- Managed day-to-day business operations. Operated as Head K9 trainer from basic obedience to high level protection dogs.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
Owner/Operator
Elvis’s Furniture and More
Benton, AR
10.2009 - 07.2014
- Owner and operator of a full service furniture store
- Handled day to day operations which included, sales, customer service, billing, office management, maintenance, cleaning, delivery, inventory management, advertising and B2B relationship building
Manager
IT Xpress
Franklin, TN
05.2006 - 06.2009
- Oversaw day to day operations of a full service IT/computer sales and repair company
- Developed relationships with current and prospective clients before and after the sale
- Responsible for all aspects of the business including outside sales and management of employees
Salesman/Manager
The Bedding Gallery
Hot Springs, AR
07.2001 - 08.2005
- Recommend furniture, mattresses and other products to customers based on their needs and style preferences
- Answer questions related to products
- Maintain knowledge of ongoing sales and promotions
- Calculate furniture prices, including those that involve various offers and discounts while maintaining very high customer service before and after the sale
Education
some college - Business
NPCC
Hot Springs, AR05.2000
High school diploma or GED - undefined
Centerpoint High School
Glenwood, AR05.1998
Certification
- Driver's License
- August 2020 to August 2025
Timeline
Assistant Manager
Atwoods Ranch & Home
05.2024 - Current
Property Manager
88 Inc
12.2020 - Current
Ranch Manager
self employed
12.2014 - Current
Owner/Operator
Elvis’s Furniture and More
10.2009 - 07.2014
Owner/Trainer
LenardK9s
01.2007 - Current
Manager
IT Xpress
05.2006 - 06.2009
Salesman/Manager
The Bedding Gallery
07.2001 - 08.2005
some college - Business
NPCC
High school diploma or GED - undefined
Centerpoint High School