Elvis Mendoza
Las Vegas,NV
Summary
Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale. Diligent Showroom Manager known for exceeding store sales goals and coaching employees. A pleasant personality coupled with terrific marketing skills. Pursuing a new role where hard work and an understanding of merchandising displays will be highly valued. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Wearhouse Manager
Forever Luxury
Las Vegas, NV
2022.09 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Showroom Manager
Zuomod
03.2021 - 08.2022
- Generated personal sales to meet or exceed established sales goals.
- Managed custom projects by completing initial quotes, design and sample requests.
- Provided prompt, courteous service to every individual entering showroom.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
Head Coach
ASICS Outlet Store
06.2019 - 11.2020
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Promoted good sportsmanship with competing teams on- and off-field.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
Store Manager
DKNY
08.2017 - 06.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Operations Manager
High End MSR
01.2017 - 08.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Interacted well with customers to build connections and nurture relationships.
Store Manager
American Eagle Outfitters
01.2010 - 10.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Kenneth Cole Productions
01.2010 - 07.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted in recruiting, hiring and training of team members.
Store Manager
Nine West
03.2008 - 01.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Customer Service Manager
Banana Republic
03.2007 - 03.2008
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for each phase of development
Store Manager / Buyer
The Wearhouse
02.1998 - 02.2008
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Accounting And Business Management
Universidad Central De Venezuela
Caracas,Venezuela 08.1996
Skills
- KPI Tracking
- Client Relationships
- Interpersonal and Written Communication
- Showroom Setup
- Employee Scheduling
- Employee Development
- Performance Tracking and Evaluation
Websites
Languages
Spanish
Native or Bilingual
Timeline
Wearhouse Manager
Forever Luxury
2022.09 - Current
Showroom Manager
Zuomod
03.2021 - 08.2022
Head Coach
ASICS Outlet Store
06.2019 - 11.2020
Store Manager
DKNY
08.2017 - 06.2019
Operations Manager
High End MSR
01.2017 - 08.2017
Store Manager
American Eagle Outfitters
01.2010 - 10.2016
Store Manager
Kenneth Cole Productions
01.2010 - 07.2013
Store Manager
Nine West
03.2008 - 01.2010
Customer Service Manager
Banana Republic
03.2007 - 03.2008
Store Manager / Buyer
The Wearhouse
02.1998 - 02.2008
Bachelor of Science - Accounting And Business Management
Universidad Central De Venezuela
Resume
1.0.4, 6, Elvis Mendoza resume.docx
Resume
1.0.4, 6, Elvis Mendoza resume.docx
Similar Profiles
Adham FaragAdham Farag
SALES EXECUTIVE at Future Luxury LLC (Oman Luxury)SALES EXECUTIVE at Future Luxury LLC (Oman Luxury)
Ke'Ara ButlerKe'Ara Butler
Warehouse Worker at Forever 21Warehouse Worker at Forever 21
Calysiyyah PryceCalysiyyah Pryce
Sales Associate at Forever 21Sales Associate at Forever 21
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club