Elvis Munkem
South Africa
Summary
Repair technician with extensive experience at Abubakah Global Technologies, specializing in diagnosing and repairing electronic devices with a 95% success rate. Proficient in troubleshooting and configuration, combining technical skills with effective communication to improve customer satisfaction. Proven ability to foster efficient team collaboration and enhance service delivery.
Overview
14
14
years of professional experience
Work History
Recycling Sorter
Wistron GreenTech Corporation
McKinney, Texas
03.2025 - 12.2025
- Sorted recyclable materials to ensure accurate processing and responsible disposal.
- Inspected incoming materials for quality assurance and contamination detection.
- Trained new employees on effective sorting techniques and workplace standards to enhance team performance and adherence to safety protocols.
- Followed safety protocols to minimize accidents and injuries on site.
- Ensured compliance with local regulations for waste disposal.
- Collaborated with team members to maintain a clean, safe work environment, supporting overall operational efficiency.
- Maintained cleanliness of sorting area by sweeping floors and emptying trash containers.
Sales Associate
ACHU AND SON
07.2017 - 09.2022
- Delivered exceptional customer service, fostering positive relationships and enhancing customer satisfaction as a Sales Associate.
- Explained technical issues and repair processes to customers, ensuring clarity and understanding.
- Collaborated effectively in team environment and successfully managed independent projects.
Repair Technician
ABUBAKAH GLOBAL TECHNOLOGIES
, SOUTH AFRICA
01.2012 - 11.2016
- Dedicated Repair Technician with over 5 years of experience in diagnosing and repairing electronic devices.
- Troubleshot and identified issues rapidly, implementing effective solutions that minimized device downtime.
- Communicated technical issues and repair processes clearly, ensuring customers understood their device status and repair options.
- Delivered exceptional customer service, building positive relationships and enhancing customer satisfaction in Sales Associate role.
Education
SECONDARY SCHOOL -
GOVERNMENT SCHOOL BAMENDA
Bamenda, CameroonSkills
- Troubleshooting
- Diagnosis
- Repair
- Maintenance
- Refurbishment
- Installation
- Upgrading
- Configuration
- Networking
- System integration
Languages
- French
- English, Intermediate
- French, Intermediate
Timeline
Recycling Sorter
Wistron GreenTech Corporation
03.2025 - 12.2025
Sales Associate
ACHU AND SON
07.2017 - 09.2022
Repair Technician
ABUBAKAH GLOBAL TECHNOLOGIES
01.2012 - 11.2016
SECONDARY SCHOOL -
GOVERNMENT SCHOOL BAMENDA