Elvis Perez
San Francisco,CA
Summary
Seasoned Security Guard with a proven track record at Axis and Patrol Solutions, LLC, excelling in crowd management and emergency preparedness. Demonstrates exceptional ability in surveillance and de-escalation techniques, ensuring safety and calmness during high-pressure situations. Skilled in fostering collaboration and resolving conflicts, enhancing operational efficiency and team cohesion.
Overview
6
6
years of professional experience
Work History
Security Guard
Axis
San Francisco, CA
04.2024 - Current
- Patrolled designated areas to identify and address suspicious activities.
- Monitored event attendees to ensure safety, hydration, and calmness during concerts and festivals.
- Maintained a secure environment by overseeing crowd behavior and responding to potential incidents.
- Collaborated with large groups of employees to understand diverse perspectives and devise effective solutions.
- Led teams under high-pressure situations while maintaining a calm and composed demeanor.
- Facilitated conflict resolution and promoted a cooperative work environment among employees.
- Responded promptly to emergency calls, ensuring preparedness for various situations.
- Patrolled assigned areas and positioned strategically to address emergency situations effectively.
- Monitored and responded to emergency calls, maintaining readiness to handle diverse scenarios.
Office Staff Assistant
SF Electric Tour Companh
06.2021 - 10.2021
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Inspected vehicles before each trip departure in order to ensure they were safe for use during the tour.
- Performed regular research to keep information provided on tours accurate and up-to-date.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Educated customers on proper Segway operation and enforced safety policies.
- Guided customers in operating Segways safely and communicated all relevant safety concerns.
Security Guard
Patrol Solutions, LLC
San Francisco, CA
04.2022 - 08.2022
- Observed surveillance cameras for any suspicious activity or intruders.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Answered questions from the public regarding facility rules and regulations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Enforced safety regulations and monitored access control points.
- Conducted daily security patrols of assigned areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Sales Associate
Zumiez
01.2019 - 03.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Adhered to company initiatives and achieved established goals.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
Education
High School -
Civic Center Secondary High School
12.2023
Skills
- Surveillance of Designated Areas
- Event Attendee Oversight
- Crowd Management
- Facilitated Group Collaboration
- Maintaining Composure in High-Stress Environments
- Conflict Resolution Facilitation
- Preparedness for Emergencies
- Area Patrol and Emergency Response
- Emergency Call Management
- Patrolling
- English fluency
- Patrol techniques
- De-escalation techniques
- Event security
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Security Guard
Axis
04.2024 - Current
Security Guard
Patrol Solutions, LLC
04.2022 - 08.2022
Office Staff Assistant
SF Electric Tour Companh
06.2021 - 10.2021
Sales Associate
Zumiez
01.2019 - 03.2020
High School -
Civic Center Secondary High School
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