Dynamic team leader with a proven track record in team building, workflow optimization, and safety management. Committed to enhancing operational efficiency and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
Team Leader
JMA Wireless
Liverpool, New York
01.2024 - Current
Supervised daily warehouse operations and team performance to ensure efficiency.
Resolved employee issues and facilitated communication between team members.
Oversaw quality control processes, ensuring high standards for product installations.
Managed project timelines, facilitating on-time service delivery.
Trained new employees on safety protocols and operational procedures.
Implemented best practices for warehouse organization and workflow optimization.
Coordinated inventory management processes and maintained accurate stock levels.
Collaborated with shipping teams to ensure timely order fulfillment and delivery.
Monitored equipment usage and scheduled regular maintenance for reliability.
Used computer and company software to enter shipment and inventory records.
Scanned products to provide accurate tracking within warehouse management system.
Organized and arranged products for efficient loading onto trucks.
Loaded and unloaded trailers with care and efficiency.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Used digital database to keep records of units and stock moved.
Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
Prepared customer orders by staging completed items on pallets or shelves.
Removed damaged products from outgoing shipments during final inspections.
Used forklifts and pallet jacks to safely transport items within the warehouse.
Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Supervised and monitored the daily operations of a warehouse team.
FedEx Driver
FedEx ground
Syracuse, New York
01.2016 - 12.2022
Delivered packages efficiently across assigned routes.
Managed delivery schedules to optimize route efficiency.
Communicated with dispatch for real-time updates and changes.
Followed safety protocols to ensure secure transportation of goods.
Conducted vehicle inspections before starting daily deliveries.
Loaded and unloaded packages safely and accurately.
Provided excellent customer service during package deliveries.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.