Elvis Vallejo
East Orange,NJ
Summary
Adept at fostering positive guest experiences, I excelled in fast-paced environments at Hilton Garden Inn Hotel, showcasing my ability to adapt and problem-solve. My commitment to excellence and detail-oriented approach significantly reduced guest complaints, underlining my strong teamwork and customer service skills.
Overview
3
3
years of professional experience
Work History
Cocina
McDonald's
2023.01 - 2025.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Room Attendant
Hilton Garden Inn Hotel
2022.02 - 2025.01
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Checked appliances in guest rooms to determine good working order.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Laundry and Dry Cleaning Assistant
Hilton Garden Inn Hotel
2023.01 - 2024.07
Education
Ciencias
Arsenio Lopez
Simón Bolivar 03.1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Verbal communication
Timeline
Cocina
McDonald's
2023.01 - 2025.02
Laundry and Dry Cleaning Assistant
Hilton Garden Inn Hotel
2023.01 - 2024.07
Room Attendant
Hilton Garden Inn Hotel
2022.02 - 2025.01
Ciencias
Arsenio Lopez