Developed strong organizational and time management skills in fast-paced delivery environment. Demonstrated ability to handle multiple tasks efficiently and maintain high level of customer satisfaction. Looking to transition into new field, leveraging problem-solving abilities and attention to detail.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Modell's Sporting Goods
Maintained a friendly, outgoing personality to promote a positive work environment and satisfy customer needs
Greeted each customer and offered to assist them to provide excellent customer service
Handled price checks, merchandise transfers and fitting room returns to keep the store orderly
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement
Helped customers by answering questions and locating merchandise
Followed all company policies, rules and procedures to promote company goals and ensure safety
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
Consulted with customers on the latest styles and trends
Built and maintained effective relationships with peers and upper management
Educated customers on product and service offerings
Warehouse Manager
La Imperial Cargo Express
Updated customers and interdepartmental employees on critical shipments upon request
Developed lasting relationships with employees, peers, upper management and outside vendors
Contacted customers prior to delivery to confirm and coordinate delivery times
Conducted research on logistics operations, including literature reviews, interviews and site visits
Stacked and transported all overstock to storage areas
Unloaded cargo from truck with hand trucks and pallet jacks
Drove company van when needed for routes to pick up customer merchandise.
Delivery Driver
Uber Eats
Delivered food to customers efficiently, ensuring accuracy and timeliness of orders.
Navigated various routes using GPS technology to optimize delivery times.
Adapted quickly to changing schedules and high-demand periods during peak hours.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Fulfillment Associate/Logistics
Model I's Sporting Goods
08.2019 - 04.2020
Unload truck upon its arrival to the warehouse
Use handheld barcode scanner to scan, identify and sorts packages upon arrival