Elyam Munoz
Miami,FL
Summary
Accomplished LPN with a proven track record in improving patient experience at JC Sweet Home Care, demonstrating exceptional clinical judgment and vital signs monitoring. Skilled in HIPAA compliance and immunization administration, I foster trust through compassionate care, significantly enhancing patient satisfaction. My leadership in process improvement initiatives showcases my ability to deliver results and maintain high standards of care.
Overview
16
16
years of professional experience
Work History
LPN Office Nurse
JCV Homemaker And Companion Services
07.2020 - Current
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
Owner
JCV Behavior Services
05.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
Administrator
JC Sweet Home Care
01.2008 - 01.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Led process improvement initiatives aimed at enhancing overall operational effectiveness within the Home Health agency setting.
- Evaluated staff performance, providing feedback and guidance for professional development opportunities.
- Enhanced patient satisfaction by implementing comprehensive care plans tailored to individual needs.
- Coordinated outreach efforts within the community to raise awareness about available home health services.
- Analyzed patient data to identify trends and opportunities for service improvements.
LPN Field Nurse
JC Sweet Home Care
01.2008 - 01.2021
- Administered medications safely and effectively, preventing adverse reactions or complications.
- Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
- Dispensed and administered patients' medications following care plans and physician's orders.
- Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
Owner/Staff LPN
JC Adult Day Care
09.2013 - 02.2017
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
- Coordinated patient transfers to other facilities.
- Provided patient education on health care issues and prescribed medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL04.2010
Associate of Science - Nursing
Miami Lakes Educational Center
Miami Lakes, FL10.2001
Bachelor of Science - Medical Doctor
School of Medicine in Cuba
Havana Cuba07.1992
Skills
- Clinical judgment
- Vital signs monitoring
- HIPAA Compliance
- Immunization Administration
Languages
Spanish
Full Professional
English
Full Professional
Timeline
LPN Office Nurse
JCV Homemaker And Companion Services
07.2020 - Current
Owner
JCV Behavior Services
05.2017 - Current
Owner/Staff LPN
JC Adult Day Care
09.2013 - 02.2017
Administrator
JC Sweet Home Care
01.2008 - 01.2021
LPN Field Nurse
JC Sweet Home Care
01.2008 - 01.2021
Bachelor of Science - Nursing
Florida International University
Associate of Science - Nursing
Miami Lakes Educational Center
Bachelor of Science - Medical Doctor
School of Medicine in Cuba
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