ELYSA CACAL
Concord,CA
Summary
Dynamic professional with experience at San Jose State University, excelling in administrative support and event coordination. Proven ability to enhance customer service and team collaboration, utilizing skills in Google applications and Canva design to create engaging promotional materials. Adaptable and organized, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Student Assistant
San Jose State University AEC
San Jose, CA
09.2022 - 05.2025
- Supported faculty with administrative tasks and lesson preparation.
- Contributed to event planning for student engagement activities.
- Managed digital files and records using university systems efficiently.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
- Designed promotional materials such as flyers, brochures, banners, and posters for various school programs.
- Set up and assisted with audiovisual equipment operation.
- Proctored examinations and monitored for cheating.
Sales Associate
Daiso USA
Concord, CA
06.2022 - 08.2022
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products, and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Food Runner
Shabuya
Concord, CA
04.2021 - 08.2021
- Maintained the speed of service for food orders while minimizing errors and complaints.
- Delivered the correct food items to tables according to order.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Answered questions from restaurant patrons regarding menu items.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Education
High School Diploma - Concord, CA
Concord High School , May 2021
Concord, CADiablo Valley College
Pleasant Hill, CABachelor of Science - Marketing
San Jose State University
San JoseSkills
- Customer service
- Team collaboration
- Administrative support
- Organizational skills
- Adaptability
- Excel proficiency
- Canva design
- Google Workspace applications
- Event coordination
- Cash handling
Affiliations
Member of Akbayan SJSU
- Fam Representative (2022-2024)
Timeline
Student Assistant
San Jose State University AEC
09.2022 - 05.2025
Sales Associate
Daiso USA
06.2022 - 08.2022
Food Runner
Shabuya
04.2021 - 08.2021
High School Diploma - Concord, CA
Concord High School , May 2021
Diablo Valley College
Bachelor of Science - Marketing
San Jose State University
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