Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elyse Brown

Covington,GA

Summary

Dedicated receptionist with strong verbal and written communication skills. Experienced in managing multi-line phone systems and enhancing patient flow, ensuring a positive experience for clients.

Efficient administrative support specialist skilled in data entry and customer relations. Known for effectively coordinating with medical staff to enhance patient flow and maintain confidentiality in processing sensitive information.

Detail-oriented professional with expertise in scheduling appointments and maintaining office supplies. Proven ability to streamline operations and improve patient communication, contributing to a welcoming and efficient healthcare environment.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Overview

1
1
year of professional experience

Work History

Receptionist

Alfieri Cardiology
07.2024 - 07.2025
  • Managed multi-line phone system to efficiently route calls and enhance patient communication.
  • Scheduled appointments using electronic health record (EHR) systems, ensuring accuracy and timely updates.
  • Greeted patients warmly, fostering a welcoming environment and improving overall patient experience.
  • Assisted in maintaining office supplies inventory, contributing to smooth daily operations.
  • Processed patient information and insurance details with attention to confidentiality and compliance standards.
  • Coordinated with medical staff to streamline patient flow during busy clinic hours, enhancing efficiency.
  • Provided clerical support by organizing files and documents for easy access and retrieval.
  • Adapted quickly to new software tools, demonstrating flexibility in a fast-paced healthcare setting.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Bachelor of Science - Nursing

Delaware State University
Dover, DE
05-2029

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments

Timeline

Receptionist

Alfieri Cardiology
07.2024 - 07.2025

Bachelor of Science - Nursing

Delaware State University