Elyse Davies
Sarasota,FL
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Ritz Carlton. Skilled in financial budgeting and exceptional communication, adept at fostering team unity and driving business growth through innovative marketing strategies. Achieved significant improvements in productivity and service quality by leveraging entrepreneurial and staff management skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Paisanos Italian Bakery
02.2020 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Pastry Chef
Ritz Carlton
10.2016 - 02.2020
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Manager
Bakery Hill
02.2014 - 09.2016
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Community Association Manager - Property Management
Gold Coast Schools
Sarasota, FLAssociates In Business And Technology - Business Administration And Management
Cincinnati State
Cincinnati, OH05.2016
High School Diploma -
Cincinnati Christian Academy
Cincinnati, OH05.2008
Skills
- Customer service-focused
- Financial budgeting and reporting
- Business Administration
- Entrepreneurial
- Property Management
- Preparing property agreements
- Business Development
- Marketing and Advertising
- Exceptional oral and written communication skills
- Staff Management
- Administrative Support
- Compliance Monitoring
Accomplishments
Hope International Ministries (HIM)
Church. Sarasota Florida. 2019-2023
Worship Team Pastor
Woven 139 Outreach Program. Cincinnati Ohio.
2014-2016
Woven 139 Volunteer
Culver Military Academy. Culver, Indiana.
1998-2008
Culver Military Camp
Timeline
Store Manager
Paisanos Italian Bakery
02.2020 - Current
Pastry Chef
Ritz Carlton
10.2016 - 02.2020
Assistant Manager
Bakery Hill
02.2014 - 09.2016
Community Association Manager - Property Management
Gold Coast Schools
Associates In Business And Technology - Business Administration And Management
Cincinnati State
High School Diploma -
Cincinnati Christian Academy
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