Adept Massage Therapist with a proven track record at Massage Envy, enhancing client wellness through expert deep tissue and Swedish massages. Excelled in building client relations and achieving high satisfaction levels by employing reflective listening and effective communication. Committed to professional development and ethical practices, significantly expanding clientele and fostering lasting rapport.
Overview
24
24
years of professional experience
Work History
Massage Therapist
Massage Envy
09.2008 - Current
Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Prepared oils and lotions for massages.
Educated clients on benefits of massage and recommended home care techniques.
Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Maintained client treatment records and designed long-term care programs for return customers.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Tj Maxx
Front Desk Associate, and Maintained Cleanliness of Facility
08.2004 - 10.2006
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Demonstrated strong organizational and time management skills while managing multiple projects.
Fast Food Crew Member
Grandys
06.2000 - 10.2003
Worked well with teammates and accepted coaching from management team.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Contributed to sales growth by upselling menu items and promoting limited-time offerings.
Improved customer satisfaction by providing efficient and friendly service during peak hours.
Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Worked front counter, drive-thru and other areas.
Education
Massage Therapy
Apollo College Tucson,az
Tucson, AZ
12.2005
Skills
Deep Tissue Massage
Swedish Massage
Professionalism and Ethics
Stress Relief Massage
Social skills
Customer Needs Assessment
Reflective listening
Customer Consultation
Client Relations
Effective Communications
Client Records Maintenance
Timeline
Massage Therapist
Massage Envy
09.2008 - Current
Tj Maxx
Front Desk Associate, and Maintained Cleanliness of Facility