Elyse Riendeau
Farmington Hills,MI
Summary
Dynamic healthcare professional known for strong patient care and critical thinking skills. Expertise in medical terminology and effective communication, dedicated to improving patient outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Patient Care Coordinator
Michigan Spine & Brain Surgeons
Southfield, MI
06.2024 - 03.2025
- Served as first point of contact for patients seeking clinic appointments
- Used eClinical Works EHR system to manage complex scheduling issues with new and established patients
- Transferred calls to appropriate departments
Behavioral Health Technician
Total Spectrum
Sterling Heights, MI
12.2022 - 04.2024
- Strategized with supervisors and other behavior technicians in team meetings to implement client’s plan
- Managed escalated clients in a calm and safe manner
- Implemented plan changes input by client’s BCBA
- Recorded data for client’s target progress, behavior data, and session notes
Chiropractic Assistant
Fraum Chiropractic Life Center
Hilton Head Island, SC
05.2018 - 05.2019
- Provided administrative and clinical support to a team of chiropractors and doctors
- Administered chiropractic remedies including decompressions and traction therapy
- Operated chiropractic equipment including DRX-9000 and HakoMed
- Completed patient scheduling and medical record input in compliance with HIPAA
- Maintained clean and therapeutic environment for patients
- Managed and dispensed nutritional supplements for patients
Secretary/Junior Technical Assistant
ELPRO
Marietta, OH
05.2013 - 12.2016
- Performed clerical and secretarial office duties relating to expense reports, document filing, and client management
- Programmed and tested temperature data-logging equipment
- Worked closely with the quality control department to minimize equipment defects/failures
- Shipped equipment to customers
Education
Associate of Applied Science - Diagnostic Medical Sonography
Schoolcraft College
Livonia, MI08-2026
Bachelor of Science - Health Sciences
Marietta College
Marietta, OH12-2017
Skills
- Proficient in PACS
- Proficient in Central Reach
- Familiar with eClinical Works
- Familiar with Catalyst
- HIPAA compliance
- Medical terminology
- Patient education
- Patient care
Accomplishments
- Phi Theta Kappa
- Leadership certificate
Certification
- BLS - expires June 2027
Languages
English
Native or Bilingual
Timeline
Patient Care Coordinator
Michigan Spine & Brain Surgeons
06.2024 - 03.2025
Behavioral Health Technician
Total Spectrum
12.2022 - 04.2024
Chiropractic Assistant
Fraum Chiropractic Life Center
05.2018 - 05.2019
Secretary/Junior Technical Assistant
ELPRO
05.2013 - 12.2016
Associate of Applied Science - Diagnostic Medical Sonography
Schoolcraft College
Bachelor of Science - Health Sciences
Marietta College