Dynamic healthcare professional known for strong patient care and critical thinking skills. Expertise in medical terminology and effective communication, dedicated to improving patient outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Patient Care Coordinator
Michigan Spine & Brain Surgeons
2024.06 - 2025.03
Served as first point of contact for patients seeking clinic appointments
Used eClinical Works EHR system to manage complex scheduling issues with new and established patients
Transferred calls to appropriate departments
Behavioral Health Technician
Total Spectrum
2022.12 - 2024.04
Strategized with supervisors and other behavior technicians in team meetings to implement client’s plan
Managed escalated clients in a calm and safe manner
Implemented plan changes input by client’s BCBA
Recorded data for client’s target progress, behavior data, and session notes
Chiropractic Assistant
Fraum Chiropractic Life Center
2018.05 - 2019.05
Provided administrative and clinical support to a team of chiropractors and doctors
Administered chiropractic remedies including decompressions and traction therapy
Operated chiropractic equipment including DRX-9000 and HakoMed
Completed patient scheduling and medical record input in compliance with HIPAA
Maintained clean and therapeutic environment for patients
Managed and dispensed nutritional supplements for patients
Secretary/Junior Technical Assistant
ELPRO
2013.05 - 2016.12
Performed clerical and secretarial office duties relating to expense reports, document filing, and client management
Programmed and tested temperature data-logging equipment
Worked closely with the quality control department to minimize equipment defects/failures
Shipped equipment to customers
Education
Associate of Applied Science - Diagnostic Medical Sonography
Schoolcraft College
Livonia, MI
2026-08
Bachelor of Science - Health Sciences
Marietta College
Marietta, OH
2017-12
Skills
Proficient in PACS
Proficient in Central Reach
Familiar with eClinical Works
Familiar with Catalyst
HIPAA compliance
Medical terminology
Patient education
Patient care
Accomplishments
Phi Theta Kappa
Leadership certificate
Certification
BLS - expires June 2027
Languages
English
Native or Bilingual
Timeline
Patient Care Coordinator
Michigan Spine & Brain Surgeons
2024.06 - 2025.03
Behavioral Health Technician
Total Spectrum
2022.12 - 2024.04
Chiropractic Assistant
Fraum Chiropractic Life Center
2018.05 - 2019.05
Secretary/Junior Technical Assistant
ELPRO
2013.05 - 2016.12
Associate of Applied Science - Diagnostic Medical Sonography
Regional Director of Ultrasound Imaging at Hampden & Franklin County Cardiovascular Assoc.Regional Director of Ultrasound Imaging at Hampden & Franklin County Cardiovascular Assoc.