Elyse Shearer
Cincinnati,OH
Summary
Results-driven Outbound Supervisor with a proven track record in optimizing logistics operations, enhancing staff performance, and implementing process improvements. Known for fostering a positive work environment and ensuring timely, accurate shipments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outbound Supervisor
Zenith Logistics Inc.
Cincinnati, OH
07.2022 - Current
- Supervised outbound logistics operations to ensure timely and accurate shipments.
- Coordinated scheduling and routing of deliveries to optimize efficiency.
- Trained and mentored team members on best practices for warehouse processes.
- Implemented process improvements that reduced errors in shipment documentation.
- Developed training materials to enhance onboarding for new staff in outbound roles.
- Reduced order processing time by consistently monitoring staff performance and providing constructive feedback.
- Maximized warehouse space utilization, optimizing storage layouts to accommodate increased inventory levels.
- Implemented safety protocols in the warehouse, reducing workplace accidents through consistent enforcement of procedures and regular safety trainings.
- Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
- Contributed to the successful achievement of company-wide goals by supporting cross-functional initiatives aimed at boosting efficiency, driving innovation, and enhancing customer satisfaction.
- Motivated workers to exceptional performance through implementation of new strategies.
- Supported labor relations by addressing employee concerns and grievances
Server/Delivery Dispatcher
LaRosa's Pizzeria
Cincinnati, OH
08.2015 - 06.2022
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and enhance service speed.
- Trained new servers on menu details, service standards, and operational procedures.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Coordinated delivery schedules to optimize route efficiency and reduce delays.
- Monitored real-time vehicle tracking systems for timely updates and resource allocation.
- Communicated with drivers to ensure adherence to safety protocols and operational guidelines.
Education
High School Diploma -
Mt. Healthy Highschool
Cincinnati, OH05-2017
Skills
- Shipping and receiving
- Warehouse operations
- Workload prioritization
- Staff training and development
- Continuous improvement mindset
- Employee engagement
- Problem-solving skills
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication skills
- Detail orientation
- familiarity with grievance processes, documentation, and resolution
Certification
CPR certified
Languages
English
Spanish
Limited Working
Timeline
Outbound Supervisor
Zenith Logistics Inc.
07.2022 - Current
Server/Delivery Dispatcher
LaRosa's Pizzeria
08.2015 - 06.2022
High School Diploma -
Mt. Healthy Highschool