Summary
Overview
Work History
Education
Skills
Certification
Honors & Activities
Languages
Interests
Timeline

Elyse Sheek

Rocklin,CA

Summary

Energetic, customer-focused server with over five years of experience delivering standout service in high-volume, fast-paced restaurant environments. Naturally warm and personable, known for creating memorable guest experiences through charm, creativity, and above-and-beyond care—whether it’s decorating to-go boxes with food puns, bringing stickers for kids, or racing after customers with forgotten items. Equally confident under pressure and during calm, I bring positive energy to every shift, support my team, and make every guest feel like the most important person in the room. Ready to bring my hustle, heart, and hospitality to a new opportunity.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Venita Rhea's
Rocklin, CA
10.2019 - Current

I began my tenure at Venita Rhea’s as a hostess and was promoted to waitress within a month. This fast-paced, high-volume restaurant operates at an intense level of service, and I’ve consistently risen to the challenge with reliability, stamina, and precision—all while keeping a smile on my face and charm in my delivery.

  • Known for turning regulars into loyal fans—one customer shared:
    “Our server, Elyse Trail Blazer, was exceptional. She was knowledgeable, attentive, and genuinely passionate about her job. She made sure we had everything we needed and consistently went above and beyond to ensure our dining experience was enjoyable.”
  • Seat guests and manage front-of-house flow with efficiency, ensuring rapid turnover without compromising warmth or hospitality
  • Take and deliver orders with speed and accuracy, while engaging guests with genuine enthusiasm and friendly conversation
  • Handle all cashier duties, including complex transactions, discounts, and register balancing, with accuracy and professionalism
  • Assist with food prep and maintain seamless communication with kitchen staff to keep service sharp and on time
  • Perform rigorous daily cleaning tasks across FOH and BOH, including guest areas, server stations, and restrooms
  • Lead monthly deep-cleaning operations to uphold spotless health and safety standards
  • Recognized by peers and management for staying upbeat, unflustered, and guest-focused even during the busiest shifts

Office Administrator/ Customer Relations Coordinator

Fantastic Fence
Rocklin, California
04.2024 - 11.2024
  • After a fire shut down the restaurant where I had worked since I was 15, I faced the challenge of finding a job outside the restaurant industry
  • Despite two months of unsuccessful searches for a new restaurant role due to slow business, I discovered an opportunity in an office setting
  • Though initially uncertain about transitioning to this new environment, I quickly adapted and thrived
  • This role has allowed me to continue my passion for helping customers and building personal relationships while expanding my professional skills and confidence as a member of the workforce
  • Lead Management: Sourced and tracked potential leads while ensuring effective customer engagement
  • Once a business connection was established, I supported customers throughout the project, guiding them through each stage to ensure a smooth and successful experience
  • Secretarial & Executive Support: Served as the primary point of contact for in-person visitors, warmly greeting and guiding customers to ensure a smooth and efficient visit
  • Provided direct support to the boss by managing packages, making calls, sending emails, and completing various special tasks
  • Acted as an informal assistant, facilitating office operations and supporting executive needs
  • Administration: Assisted in communication between project managers, estimators, installers, property owners, vendors, and PG&E
  • Managed invoicing and performed other administrative tasks to support overall office efficiency
  • Concluding Processes: Created, organized, and managed warranty files; processed invoices and payments; and reached out to clients for feedback and reviews to ensure all aspects of the customer experience were addressed
  • Marketing & Branding: Contributed to the company's re-branding efforts by designing new shirts, assembling pamphlets, assisting in developing the company slogan, and collecting customer input to align the brand with client needs and key demographics
  • Employment Type: Full Time (30 Hours or More)

Education

Business Degree for Transfer - Business

Sierra College, Rocklin, CA

4 Years at College or a Technical or Vocational School

  • 3.8 GPA

Skills

  • Naturally bubbly, personable, and engaging, creating a welcoming and relaxed atmosphere where guests feel well taken care of
  • Confident and thriving in fast-paced, high-volume environments, maintaining a calm and positive energy that uplifts both the team and the guest experience
  • Known for building genuine connections with customers, consistently leaving a lasting impression and turning first-time guests into regulars
  • Known for going the extra mile to create memorable moments—like drawing smiley faces with whipped cream, adding hand-drawn puns to to-go boxes, and bringing stickers for kids (and adults!)
  • Passionate about mastering the menu to provide authentic, thoughtful recommendations that enhance the dining experience
  • Fast and efficient multitasker, experienced in juggling service, prep, transactions, and customer care seamlessly
  • POS & cash handling pro – Accurately processes orders, payments, and comps without missing a beat
  • Team-oriented – Works easily with everyone from FOH/BOH to office staff, vendors, project managers, and leadership
  • Quick learner & highly adaptable – Transitioned smoothly from restaurant life to an office setting without missing a beat
  • Conflict-resolver & guest advocate – Handles complaints and concerns with empathy, professionalism, and fast resolution
  • Fluent in hustle, charm, and follow-through – The secret sauce behind unforgettable customer experiences
  • Exceptional communicator, both face-to-face and over phone/text/email; skilled at reading people and adjusting tone accordingly
  • Tech-savvy – Proficient in Microsoft Office Suite, with ongoing training in Excel, Word, and PowerPoint
  • Creative and customer-driven – Experience with social media, marketing materials, and rebranding to match customer needs

Certification

03/2024 RBS ABC

Honors & Activities

Four years of Cheerleading and STUNT in high school and junior high, with time spent volunteering at kids camps, clubs, and senior homes.

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

My biggest joy in life is interacting with those around me I simply love being around people—talking to them, making them laugh, offering compliments, and lifting their mood Whether I’m chatting with a guest or a stranger in line for coffee, making someone’s day a little brighter is just second nature

As an avid snowboarder, I'm passionate about the mountain lifestyle and thrilled at the idea of working in an environment that celebrates it My boyfriend works for the mountain as well, so we're both deeply connected to the Tahoe community and excited to be part of the energy that makes it so special When I’m not on the slopes, I love trying new restaurants, practicing cosmetology, shopping, spending time outdoors


Timeline

Office Administrator/ Customer Relations Coordinator - Fantastic Fence
04.2024 - 11.2024
Waitress - Venita Rhea's
10.2019 - Current
Sierra College - Business Degree for Transfer, Business
Elyse Sheek