Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elyse Torres

The Bronx,USA

Summary

Experienced professional with a decade of expertise in customer communications and conflict resolution. Seeking to apply skills to excel in a any position within your organization.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Dispatcher

Ojay Car Service
12.2021 - 05.2024

Customer Service,Answering Phones , Interacting With The Community, Organizing And Making Appointments For Pickups And Drop Offs, Communicating With Drivers, Payroll/ Management

Nanny

Ivelisse Monergo
09.2018 - 07.2019
  • Supervise and assist with homework.
  • Transport children to schools, social outings, and medical appointments.
  • Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children.

Customer Service Associate

Cfsc
05.2016 - 08.2016
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Sort and file deposit slips and checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Count, verify, and post armored car deposits.
  • Monitor bank vaults to ensure cash balances are correct.
  • Perform clerical tasks such as typing, filing, and microfilm photography.

Customer Service

Payomatic
01.2010 - 08.2015
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Order a supply of cash to meet daily needs.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Sort and file deposit slips and checks.

Teller

Rdc Payroll Company
03.2007 - 01.2010
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Count money and audit money drawers.
  • Reconcile daily summaries of transactions to balance books.

Receptionist / Front Desk

Davita Dialysis Center
04.2004 - 10.2006
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Schedule appointments and maintain and update appointment calendars.
  • Schedule space or equipment for special programs and prepare lists of participants.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Customer Service

Payomatic
03.2003 - 12.2003
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Order a supply of cash to meet daily needs.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Sort and file deposit slips and checks.

Education

N/A - All

Bronx Community College
Bronx, NY
06.2029

High School Diploma - undefined

New School for Arts & Science
Bronx, NY
06.2002

Skills

  • Bilingual - Customer Service / Teller
  • Smart Fast Learner, Hard Worker
  • Certified Mandated Reporter

Certification

Mandated Reporting

Timeline

Dispatcher

Ojay Car Service
12.2021 - 05.2024

Nanny

Ivelisse Monergo
09.2018 - 07.2019

Customer Service Associate

Cfsc
05.2016 - 08.2016

Customer Service

Payomatic
01.2010 - 08.2015

Teller

Rdc Payroll Company
03.2007 - 01.2010

Receptionist / Front Desk

Davita Dialysis Center
04.2004 - 10.2006

Customer Service

Payomatic
03.2003 - 12.2003

High School Diploma - undefined

New School for Arts & Science

N/A - All

Bronx Community College
Elyse Torres