Elyse Vanderslice
Arlington,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
symbios integrative health
Dallas, TX
08.2023 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Provided secretarial and office management support while building cooperative working relationships.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Maintained accurate department and customer records.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Oversaw processes for medical testing, physical exams and immunizations.
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Kept meticulous records of all methods used during testing along with research conducted and gathered all information into comprehensive medical reports.
- Interpreted patient data, medical histories and diagnostic testing to diagnose medical conditions.
- Closely followed trends and techniques in medical laboratory testing.
Team Manager
Alorica
Sherman, TX
11.2022 - 07.2023
- Motivated team members to consistently achieve or exceed performance expectations.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
- Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
- Established effective communication channels between departments to ensure information is shared accurately and efficiently.
Claims Examiner
american specialty health
Fort Worth, TX
11.2021 - 11.2022
- Managed workloads efficiently by prioritizing tasks based on urgency or importance.
- Performed data entry into the computer system to record information regarding claim status.
- Tracked progress of pending cases through manual follow-up or automated systems.
- Reviewed claims to ensure accuracy, resulting in multiple claim reductions.
- Entered claim transactions, payments, reserves and other documentation.
- Developed a detailed understanding of the company's policies and procedures related to claim processing and payment determination.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
Front of House Manager
Grimaldi's Pizzeria
Las Colinas, TX
06.2019 - 02.2021
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Greeted customers and addressed their needs in a friendly and professional manner.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Resolved customer complaints in a professional manner.
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
- Monitored dining room cleanliness and tidiness at all times.
Project Manager
murray hill national
Dallas, TX
05.2020 - 11.2020
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Provided guidance to team members regarding tasks assigned to them.
- Led meetings with internal team members, consultants and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Created and implemented processes to ensure successful completion of projects.
Store Manager
Journeys Shoes
Grapevine, TX
06.2015 - 03.2019
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Built and maintained strong working relationships with team members.
- Handled cash register transactions accurately while providing excellent customer service.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
Education
High School Diploma -
Jack E Singley Academy
Irving, TX06-2017
Skills
- Scheduling
- Mail Handling
- Research
- Calendar Management
- Machine Maintenance
- Specimen Processing
- Preventive Maintenance
- Upselling
- Contract Preparation
Timeline
Administrative Assistant
symbios integrative health
08.2023 - Current
Team Manager
Alorica
11.2022 - 07.2023
Claims Examiner
american specialty health
11.2021 - 11.2022
Project Manager
murray hill national
05.2020 - 11.2020
Front of House Manager
Grimaldi's Pizzeria
06.2019 - 02.2021
Store Manager
Journeys Shoes
06.2015 - 03.2019
High School Diploma -
Jack E Singley Academy
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