Summary
Overview
Work History
Education
Skills
Timeline
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Elyse Wieneke

Hamilton,OH

Summary

Reliable team member with strong communication skills and ability to exceed targets and drive success in fast-paced environments. . Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Designer Assistant

Church's
07.2024 - Current
  • Identified design requirements for each project.
  • Coordinated with other departments to comply with industry regulations.
  • Analyzed feedback from customers and staff to refine design concepts.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Assisted manager in all aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Prepared potted plants and bouquets based on customer requirements.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Passionate about learning and committed to continual improvement.
  • Gained strong leadership skills by managing projects from start to finish.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Floral Manager

Whole Foods Market Inc
11.2023 - 08.2024
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Inventoried plants and flower care supplies and ordered more.
  • Proficient in utilizing floral design software to create custom arrangements.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Team Member

Michael's Arts & Crafts Store
10.2021 - 11.2023
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Greeted store customers and discussed needs.

Bear Builder

Build-A-Bear Workshop
04.2019 - 10.2021
  • Suggested products and upsells to maximize store results and enhance guests experience.
  • Maintained visual and housekeeping standards to create brand experience unique to Build-a-Bear Workshops.
  • Assembled Build-a-Bear marketing displays on sales floor and removed displays based on management's discretion.
  • Assisted parents and children in construction and design of personalized stuffed animals, working with multiple families every day.
  • Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
  • Used information gained from engaging with guests to convert guests and drive sales.
  • Made connections with guests by providing personalized approach and welcoming and warmly greeting guests.
  • Organized children's birthday parties and led fun party games and activities to keep children entertained.
  • Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
  • Created fun and animated skits aligned with company mission and values for guest enjoyment.
  • Communicated with guests clearly and with good humor to encourage laughter and excitement.

Education

High School Diploma -

Hamilton High School
Hamilton, OH
05-2014

Skills

  • Client Engagement
  • Troubleshooting
  • Escalation control
  • Call center experience
  • Presentation Skills
  • Workplace Safety
  • Communication
  • Social Media Marketing
  • Color theory
  • Inventory Oversight

Timeline

Designer Assistant

Church's
07.2024 - Current

Floral Manager

Whole Foods Market Inc
11.2023 - 08.2024

Team Member

Michael's Arts & Crafts Store
10.2021 - 11.2023

Bear Builder

Build-A-Bear Workshop
04.2019 - 10.2021

High School Diploma -

Hamilton High School

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Elyse Wieneke