Elyse Wilson
Administration and Marketing Coordinator
Adamstown,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that will utilize knowledge, diversified work experience, skills, and formal education.
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency MS Office and multiple CRM's.
Overview
33
33
years of professional experience
5
5
years of post-secondary education
Work History
Enterprise Marketing Coordinator
TSL Marketing
Columbia, Maryland
09.2017 - 11.2022
- Scheduling and coordinate team calendars and scheduled events for multiple staff members
- Set up, completed, and tracked customer surveys for local, regional, and national campaigns
- Identified new opportunities and developed leads for company revenue growth for sales team and top executives
- Managed workflow between staff, coordinating documents and creative material distribution
- Tracked and reported on marketing campaign responses
- Reviewed historical data and secure customer information to advise strategic campaign development
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals
- Maintained complete database of files, contacts, and project materials
- Leveraged CRM to collect, organize and manage sales data and customer information
- Used HubSpot to handle current portfolio and prospective leads
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently
- Managed over 50 calls and/or emails per day
- Identified issues, analyzed information, and provided solutions to problems
- Improved operations through consistent hard work and dedication
- Used coordination and planning skills to achieve results according to schedule
- Collaborated with team members to achieve target results
- Proved successful working within tight deadlines and fast-paced atmosphere
- Developed team communications and information for meetings
- Developed and maintained courteous and effective working relationships
Sales Support Specialist
TSL Marketing
Columbia, MD
03.2010 - 09.2017
- Developed working knowledge of CRM to effectively track sales leads and activities
- Used Microsoft Word and other software tools to create documents and other communications
- Listened to potential customer needs and desires to identify and recommend optimal products to turn leads into prospect, and schedule prospect meeting with sales director
- Managed sales director calendar
- Identified new opportunities and developed leads
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Qualifying leads from marketing campaigns as sales opportunities
- Managed over 50 calls and/or emails every day
- Used SalesForce to handle current portfolio and prospective leads
- Provided best-in-class real-time sales support for customers while leading by example for sales team members
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments
Business Development Specialist
TSL Marketing
Columbia, MARYLAND
10.2008 - 03.2010
Account Executive
Data Services
Orlando, FL
01.1999 - 08.2008
Account Executive
First Government Mortgage
Lanham, MD
01.1998 - 01.1999
Sales Representative
Kimberly-Clark Corporation
Neenah, WI
01.1990 - 01.1998
Skills
Project support
Schedule Management
Organization, prioritizing and multi-taskingRecords and database administrationAdministrative office operationsDeveloping strategies
Attention to detailDocument preparation
Process Development
Continuous Improvement
Strong Organizational Skills
Business administration
Process Optimization
Appointment Scheduling
Additional Information
- Proficient using the following software: HubSpot, Salesforce, Microsoft Office, VanillaSoft
- Won top Scout lead producer multiple years (TSL)
- Exceeded target individual average revenue goals year over year (TSL)
- Generated revenue goals more than $1M and 150% of sales quota (Credit Data Services)
Education
Bachelor of Science - Consumer Economics and Marketing
University of Maryland
01.1985 - 12.1989
Timeline
Enterprise Marketing Coordinator
TSL Marketing
09.2017 - 11.2022
Sales Support Specialist
TSL Marketing
03.2010 - 09.2017
Business Development Specialist
TSL Marketing
10.2008 - 03.2010
Account Executive
Data Services
01.1999 - 08.2008
Account Executive
First Government Mortgage
01.1998 - 01.1999
Sales Representative
Kimberly-Clark Corporation
01.1990 - 01.1998
Bachelor of Science - Consumer Economics and Marketing
University of Maryland
01.1985 - 12.1989