Elysea Gonzalez
Philadelphia,PA
Summary
Personable and organized professional with knack for leading teams in dynamic and fast-paced environments. Possesses foundational knowledge in team coordination and conflict resolution, coupled with effective communication and problem-solving skills. Aims to drive team success and enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Relief Team Leader /Nutrition Ambassador
Temple University Hospital Jeanes Campus
10.2023 - Current
- Conducted regular staff huddles to address concerns, share updates on shift status , and foster team collaboration within the dietary department.
- Collaborated with healthcare professionals to ensure patient received specialized diets for patients with specific medical conditions or nutritional requirements.
- Knowledge of therapeutic nutrition diets, Epic, C-bord, and Room service choice
- Assisted in the institution of hospital-wide nutrition policies to ensure consistency in care for diabetic patients across all departments.
- Facilitated communication between the dietary department and nursing units to coordinate patient meal delivery times efficiently.
- Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
- Monitored production to check safety, standardized production and appropriate portioning.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Dietary Aide
Simpson House
08.2022 - 09.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Crew Member Trainer
McDonald's Restaurant
02.2021 - 06.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Dietary Aide
Wesley Enhanced Living
02.2022 - 04.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
Associate of Science - Nursing
Community College of Philadelphia
Philadelphia, PA05.2025
High School Diploma -
Commonwealth Charter Academy
Philadelphia, PA06.2023
Timeline
Relief Team Leader /Nutrition Ambassador
Temple University Hospital Jeanes Campus
10.2023 - Current
Dietary Aide
Simpson House
08.2022 - 09.2023
Dietary Aide
Wesley Enhanced Living
02.2022 - 04.2022
Crew Member Trainer
McDonald's Restaurant
02.2021 - 06.2022
Associate of Science - Nursing
Community College of Philadelphia
High School Diploma -
Commonwealth Charter Academy
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