ELYSIA BREWSTER
ELK GROVE,CA
Summary
Dynamic and results-driven professional with over a decade of experience in fast-paced, people-focused environments, specializing in mortgage and financial services sales, customer experience enhancement, and innovative recruitment strategies. Proven track record of building strong client relationships, accurately assessing needs, and driving significant conversions through strategic initiatives. Skilled in delivering exceptional service while empowering teams to achieve goals and consistently exceeding performance targets. Seeking a customer experience role within a values-centered organization to leverage expertise in fostering client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Program Manager/Youth Mentor
All Things Pretty
Sacramento, CA
08.2025 - Current
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Developed personalized mentoring plans to support at-risk youth in achieving academic and personal goals.
- Facilitated workshops focused on life skills, conflict resolution, and emotional intelligence for diverse groups.
- Monitored progress of mentees, providing constructive feedback and encouragement to foster resilience.
- Trained new mentors on effective communication techniques and best practices for supporting youth challenges.
Sales Development Representative
NetraDyne
Remote
09.2023 - 06.2024
- Conducted targeted outbound prospecting through LinkedIn and email to generate qualified leads and build a pipeline for Account Executives.
- Used Salesforce to manage and track outreach activity, ensuring accurate documentation and consistent follow-up.
- Leveraged Outlook and LinkedIn Sales Navigator to personalize communication and increase engagement with prospects.
- Collaborated with sales and marketing teams to refine messaging, optimize outreach strategies, and meet monthly outreach goals.
Market Development Representative
DocuSign
Remote
06.2022 - 12.2022
- Built rapport with prospects through 30+ daily outbound calls, driving new business and expanding account opportunities.
- Partnered with Account Executives to align client goals with tailored solutions.
- Maintained up-to-date knowledge of products and industry trends to guide informed conversations.
- Recognized for strong communication and relationship-building skills that fostered trust and interest.
Recruiter
Climb Hire
Remote
01.2022 - 06.2022
- Managed full-cycle recruitment for student cohorts, including sourcing, screening, interviewing, and selection.
- Conducted in-depth interviews to assess candidate fit based on program readiness, motivation, and alignment with organizational mission.
- Provided personalized guidance to applicants, demonstrating empathy and a passion for helping individuals navigate career transitions.
- Collaborated cross-functionally with admissions, program staff, and leadership to ensure enrollment targets were met.
Loan Consultant Associate
Better Mortgage
Remote
01.2021 - 12.2021
- Managed high-volume outreach (50–70 calls/day) and supported 20–30 clients daily via email/text, simplifying complex loan processes.
- Guided clients through home loans and refinancing with patience and clarity, creating a seamless, supportive experience.
- Analyzed financials, obtained NMLS certification, and achieved a 30% application lock rate—ranking top 5 of 100+ consultants multiple months.
Physical Education Teacher
Jefferson School District
Daly City, CA
01.2019 - 01.2020
- Designed and led age-appropriate physical education lessons for classes of 30+ elementary students, promoting health, teamwork, and motor skills development.
- Adapted activities to meet diverse learning needs and physical abilities, ensuring a safe, inclusive, and engaging environment for all students.
- Assessed student progress through observation and performance tracking, and provided individualized feedback to parents and school administrators to support academic and behavioral growth.
- Fostered a positive classroom culture rooted in encouragement, structure, and student accountability.
Education
Salesforce Administrator Trainee -
Climb Hire
01.2019
Skills
- Effective problem resolution
- Project coordination
- Thorough in quality assurance
- Visionary planning
- Team leadership and direction
Accomplishments
- Supervised team of 10 staff members.
- Achieved top 5 sales by completing new clients enrollment with accuracy and efficiency.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Work Preference
Work Type
Gig WorkPart TimeContract WorkLocation Preference
RemoteOn-SiteHybridTimeline
Program Manager/Youth Mentor
All Things Pretty
08.2025 - Current
Sales Development Representative
NetraDyne
09.2023 - 06.2024
Market Development Representative
DocuSign
06.2022 - 12.2022
Recruiter
Climb Hire
01.2022 - 06.2022
Loan Consultant Associate
Better Mortgage
01.2021 - 12.2021
Physical Education Teacher
Jefferson School District
01.2019 - 01.2020
Salesforce Administrator Trainee -
Climb Hire