Hi, I’m
Elysia Klatt
San Antonio,TX
Summary
Proven track record in enhancing operational efficiency and spearheading strategic initiatives at Elite Mining Inc. Adept in office management and meticulous attention to detail, Greatly Excels in executive support and administrative excellence, significantly boosting productivity. Skilled in Excel spreadsheets and strategic planning, approach's and transforms challenges into streamlined processes. Driven and resourceful administrative professional 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
years of professional experience
Work History
Motili
Executive Assistant
01.2023 - 04.2024
Job overview
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Updated and maintained confidential databases and records.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Elite Mining Inc
Director of Operations
11.2021 - 01.2023
Job overview
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Elite Mining Inc.
Director of Staff
01.2021 - 11.2021
Job overview
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
- Led crisis-management efforts during unexpected challenges; mitigating potential negative impacts on business operations.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
- Negotiated contracts with vendors to secure favorable terms that led to significant cost savings without compromising quality or service delivery.
- Improved internal processes through thorough review, resulting in a reduction of wasted time and resources.
- Amplified CEO's effectiveness by managing complex schedules and prioritizing engagements based on strategic importance.
- Transformed data management practices, leading to more informed decision-making with introduction of comprehensive data analysis techniques.
- Enhanced organizational resilience by leading crisis management planning and execution.
- Optimized resource allocation, conducting thorough needs assessments and reallocating budgets accordingly.
- Orchestrated high-level meetings to align departmental objectives, ensuring seamless interdepartmental cooperation.
- Facilitated leadership development workshops, contributing to stronger executive leadership pipeline.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Elite Mining Inc
Executive Assistant to the Chief Executive Officer
09.2020 - 01.2021
Job overview
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for management team.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
- Supported decision-making processes by compiling research data and presenting findings to the CEO.
- Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
- Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
- Promoted organizational culture by implementing new initiatives as directed by the Chief Executive Officer.
Law Offices of Smith and White
Administrative Assistant
01.2018 - 07.2020
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed department budgets and generated financial reports for management review.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Developed strategies to streamline and improve office procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Home Instruction H.S.San Diego, CA
High School Diploma
06.2012
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Meticulous attention to detail
- Customer Service-Oriented
- Expense Reporting
- Excel spreadsheets
- Business Correspondence
- Strategic Planning
Timeline
Executive Assistant
Motili
01.2023 - 04.2024
Director of Operations
Elite Mining Inc
11.2021 - 01.2023
Director of Staff
Elite Mining Inc.
01.2021 - 11.2021
Executive Assistant to the Chief Executive Officer
Elite Mining Inc
09.2020 - 01.2021
Administrative Assistant
Law Offices of Smith and White
01.2018 - 07.2020
Home Instruction H.S.
High School Diploma
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