Elysia Wadley
Denver,CO
Summary
Customer service-focused professional with extensive experience in hospitality, event management, childcare, and sales. Known for creating memorable experiences through attentive, high-quality service in fast-paced environments. Skilled in managing high-volume settings, organizing large-scale events, and building strong client relationships. Certified in UX/UI design and licensed in life insurance, demonstrating versatility and a commitment to personal and professional growth.
Overview
13
13
years of professional experience
Work History
Assistant Build/Give Manager
Wish For Wheels
05.2023 - Current
- Facilitate large bike-building events, coordinating with 15 to 200 volunteers to ensure successful and engaging events
- Manage event logistics, from inventory preparation to volunteer support, contributing to the organization's community impact
- Collaborate with team members to maintain smooth operations and deliver a memorable experience for volunteers and beneficiaries
Waitress
Ace
10.2024 - Current
- Serve guests during large buyout events in a unique setting with ping pong tables and a full dining area, delivering high-quality service under pressure
- Ensure a seamless dining experience for diverse groups, adapting to varying event needs and providing responsive service
Server, Bartender, and Bottle Service
Georgie's
06.2023 - 07.2024
- Provided attentive bottle service, bartending, and general server duties in a high-energy environment, managing VIP client needs and maintaining a high standard of service
Bottle Service
Club Vinyl
05.2022 - 07.2023
- Specialized in bottle service for a dynamic venue, offering a tailored experience for clients and managing orders efficiently to optimize service speed and guest satisfaction
Sales Associate
Angi
04.2021 - 08.2022
- Assisted customers with product and service inquiries, utilizing strong communication and sales skills to meet individual client needs.
- Exceeded sales targets through proactive outreach and effective product recommendations, enhancing the overall customer experience.
Nanny (Self-Employed)
05.2019 - 04.2021
- Organized daily activities and taught children sign language to enhance communication skills
- Helped children achieve age-appropriate milestones and developed schedules using time management skills
- Maintained consistent communication with parents to align on goals and progress
Waitress
Lucky Strike
05.2018 - 05.2019
- Maintained full menu knowledge and processed orders through a computerized Point of Sale system
- Organized large events of 150+ guests while working collaboratively with the team to ensure seamless service
- Received the most positive customer reviews within three months, earning employee of the quarter
Nanny
Trinh Nguyen
06.2016 - 08.2018
- Promoted language development skills and supported children's extracurricular activities
- Traveled with the family for vacations, assisting with childcare and planning activities
Brand Ambassador
MKTG Marketing
05.2016 - 01.2017
- Conducted in-store alcohol demos and distributed product samples at bars and clubs
- Represented brands at large-scale events, preparing detailed post-event reports
Server
Red Robin
11.2015 - 06.2016
- Delivered high-quality service while maintaining full knowledge of menu offerings and promotions
- Utilized suggestive selling techniques to enhance guest satisfaction and revenue
Server
Buffalo Wild Wings
11.2014 - 11.2015
- Handled high-volume service in a casual dining environment, consistently meeting performance goals
Server
ViewHouse
09.2013 - 11.2014
- Provided excellent service in dining and bar areas, adhering to state alcohol service laws
Customer Service Representative
24-7 InTouch
09.2012 - 09.2013
- Delivered exceptional customer support for Netflix accounts, ensuring resolution and satisfaction
Telemarketer
Empereon Marketing
05.2012 - 09.2012
- Exceeded sales goals through strategic outreach to new and existing customers
Education
Grandview High School
UX/UI Design Certificate -
Thinkful
UX/UI Design Certificate -
Avocademy
Skills
- Event Management
- Customer Service
- Childcare
- Sales
- UX/UI Design
- Hospitality
- Adaptability
- Strong multitasking
- Team collaboration
- Attention to detail
Websites
Timeline
Waitress
Ace
10.2024 - Current
Server, Bartender, and Bottle Service
Georgie's
06.2023 - 07.2024
Assistant Build/Give Manager
Wish For Wheels
05.2023 - Current
Bottle Service
Club Vinyl
05.2022 - 07.2023
Sales Associate
Angi
04.2021 - 08.2022
Nanny (Self-Employed)
05.2019 - 04.2021
Waitress
Lucky Strike
05.2018 - 05.2019
Nanny
Trinh Nguyen
06.2016 - 08.2018
Brand Ambassador
MKTG Marketing
05.2016 - 01.2017
Server
Red Robin
11.2015 - 06.2016
Server
Buffalo Wild Wings
11.2014 - 11.2015
Server
ViewHouse
09.2013 - 11.2014
Customer Service Representative
24-7 InTouch
09.2012 - 09.2013
Telemarketer
Empereon Marketing
05.2012 - 09.2012
UX/UI Design Certificate -
Thinkful
UX/UI Design Certificate -
Avocademy
Grandview High School
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