Summary
Overview
Work History
Education
Skills
Timeline
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Elyssa Buhl

Panama City Beach,FL

Summary

Hardworking, friendly medical receptionist brings excellent abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Responsible, punctual and productive professional when working with little to no supervision.

Overview

14
14
years of professional experience

Work History

Administration Assistant

Skagit Valley Hospital
03.2015 - 04.2017
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Managed filing system, entered data and completed other clerical tasks.
  • Verified patient insurance coverage and benefits for medical claims.
  • Assisted with onboarding new patients and securing paperwork completion.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.


Personal Caregiver

Government
01.2013 - 02.2015
  • Scheduled upcoming medical appointments, transported individual to medical appointments
  • Assisted patients with self-administered medications.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Front Desk Office Manager

Stillaguamish Tribe Of Indians
04.2006 - 08.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected payments, processed transactions and updated relevant records.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Managed all invoices.
  • Placed purchase orders to maintain adequate stock levels.
  • Prepared and maintained master calendar, collecting and disseminating general information.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Receptionist

The Everett Clinic
08.2003 - 10.2005
  • Greeted visitors and initiated triage processes to streamline patient flow.
  • Scanned identification and insurance cards.
  • Processed medical insurance claims and payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Answered high volume calls and handling patient inquiries.


Education

High School Diploma -

Lakewood High School
Arlington, WA

Skills

  • Front Desk Operations
  • Patient Data Processing
  • Medical Records Management
  • Patient Referral
  • Patient Eligibility Requirements

Timeline

Administration Assistant

Skagit Valley Hospital
03.2015 - 04.2017

Personal Caregiver

Government
01.2013 - 02.2015

Front Desk Office Manager

Stillaguamish Tribe Of Indians
04.2006 - 08.2011

Receptionist

The Everett Clinic
08.2003 - 10.2005

High School Diploma -

Lakewood High School

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Elyssa Buhl