Elyssa Ishmael
Orlando,FL
Summary
Dynamic and skilled surgical professional with extensive experience in first assisting across a diverse range of complex cases, including orthopedic sarcoma and intricate cranial procedures such as craniotomies. Proven expertise in performing lung wedge resections and bilateral mastectomies, demonstrating a strong commitment to patient care and surgical excellence. Adept at collaborating with multidisciplinary teams to ensure optimal outcomes in high-pressure environments. Passionate about leveraging surgical knowledge and technical skills to contribute effectively to innovative healthcare solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Childcare Provider & Household Manager
Private Household
Orlando, FL
05.2023 - Current
- Provided care for children, including transportation to appointments and daily activities.
- Prepared all meals for the household, ensuring nutritional balance and variety.
- Oversaw the household budget, managing expenses efficiently.
- Cared for household pets, ensuring their well-being and daily needs were met.
- Implemented consistent routines promoting stability and comfort in childcare environment.
- Organized playdates and outings to enhance social skills among children.
- Maintained cleanliness and organization of play areas, ensuring a safe space for children.
Front of House/Cashier
Taco Kat/ Plantees
Orlando, FL
10.2022 - 04.2023
- Facilitated guest interactions by providing assistance and fostering a welcoming atmosphere.
- Oversaw processing of customer orders to streamline operations. Managed transaction workflows to improve efficiency. Upheld cleanliness standards to foster a positive environment.
- Collaborated with team members to ensure smooth front-of-house operations.
Barback/Server
Aloha Beautiful
Orlando, FL
05.2022 - 10.2022
- Assisted in maintaining stock levels, preparing garnishes, and ensuring a clean workspace.
- Handled customer requests and ensured an enjoyable experience.
- Maintained cleanliness and organization of bar area, ensuring efficient workflows during busy shifts.
- Assisted bartenders with drink preparation and inventory management for seamless service delivery.
Team Assistant / Surgical Coordinator
Orlando Health
Orlando, FL
08.2019 - 05.2022
- Coordinated and optimized physicians' schedules to maximize productivity and streamline workflow.
- Facilitated surgical scheduling, managed equipment logistics, and obtained necessary insurance approvals to ensure operational efficiency.
- Assisted with preoperative and postoperative patient needs, including FMLA and short-term disability paperwork.
- Coordinated clearances with outside physicians and supported the clinical team in daily operations.
- Managed scheduling and calendar coordination for executives, ensuring seamless operations.
Front of House / Customer Service
Target
Orlando, FL
08.2021 - 01.2022
- Assisted customers with purchases, returns, and exchanges while delivering exceptional service.
- Maintained cleanliness and organization within assigned aisles and surrounding areas.
- Supported managers with front-of-house operations, improving overall workflow.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Front Office Assistant
Orlando Health
Orlando, FL
02.2019 - 08.2019
- Assisted clinical staff in preparing patient charts and managing documentation.
- Filed and faxed patient records to ensure proper documentation for healthcare providers.
- Monitored and maintained cleanliness in waiting areas for a professional and welcoming environment.
- Replenished patient education materials and updated informational displays.
- Led department huddles to keep team members informed on policies and updates.
- Managed patient scheduling and appointment coordination to optimize office workflow.
Schedule Coordinator
Orlando Health Physician Associates
Orlando, FL
10.2018 - 02.2019
- Oversaw scheduling and management of physician appointments to enhance patient access to care.
- Coordinated communication efforts between patients and healthcare providers to support optimal patient outcomes.
- Maintained accurate data collection, documentation, and retrieval using computerized systems.
- Streamlined processes for insurance verifications, referrals, and authorizations to enhance payment collection efficiency.
Outpatient Scheduler
Advent Health Celebration
Orlando, FL
12.2015 - 10.2018
- Coordinated patient appointments for diagnostic imaging to ensure timely access to necessary medical services.
- Facilitated prescription fulfillment processes for imaging services.
- Engaged with management to identify and implement strategies for improving patient satisfaction.
- Managed filing systems, coordinated calendar schedules, and provided phone support to enhance office efficiency.
- Partnered with radiology technicians to achieve monthly performance objectives.
Education
Associate of Science - Surgical Technology
South College
Knoxville, TN09.2026
Associate's Degree -
Valencia College
Orlando, FL01.2018
Diploma -
Freedom High School
Orlando, FL01.2015
Skills
- Experience in fast-paced settings
- Team-oriented and adaptable to changing situations
- Organized and detail-focused
- Patience and empathy
- Safety awareness
- Observation and assessment
Certification
CPR/ BLS
First aid certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Childcare Provider & Household Manager
Private Household
05.2023 - Current
Front of House/Cashier
Taco Kat/ Plantees
10.2022 - 04.2023
Barback/Server
Aloha Beautiful
05.2022 - 10.2022
Front of House / Customer Service
Target
08.2021 - 01.2022
Team Assistant / Surgical Coordinator
Orlando Health
08.2019 - 05.2022
Front Office Assistant
Orlando Health
02.2019 - 08.2019
Schedule Coordinator
Orlando Health Physician Associates
10.2018 - 02.2019
Outpatient Scheduler
Advent Health Celebration
12.2015 - 10.2018
Associate of Science - Surgical Technology
South College
Associate's Degree -
Valencia College
Diploma -
Freedom High School