Elyssa Melendez
Linden,CA
Summary
Dynamic leader with a proven track record at Safari Fuels, enhancing operational efficiency and customer satisfaction. Expert in inventory management and fostering team leadership, I've driven significant improvements in service delivery and market positioning. Skilled in relationship building, my strategies have consistently resulted in increased brand loyalty and operational excellence. I'm open to learning new positions, and I like to think I am a quick learner. I worked in the office and out in the field at my previous job as an office assistant, so I don't mind being hands-on either.
Overview
9
9
years of professional experience
Work History
Manager
Hav A Tan
Lodi, CA
12.2023 - Current
- Streamlined communication channels, improving information flow and decision-making speed.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Inventoried and ordered materials, supplies and services.
- Typed, formatted and edited correspondence and other documents.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Facilitated internal communication by distributing memos and announcements.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Managed daily office operations and maintained a clean and efficient workspace.
Server Assistant
Waterloo Club
Stockton, CA
08.2023 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Filled and served various beverages for customers.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Stocked customer service stations with paper products or beverage preparation items.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted guests and answered any questions they had about the menu.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Office Assistant
Vitcomp Inc
Arroyo Grande, CA
03.2022 - 12.2024
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Managed inventory of office supplies and placed orders when needed.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Facilitated communication within the office and with external partners.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered phone calls and directed them to appropriate personnel.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Delivered messages and ran errands.
- Organized and scheduled meetings and appointments for management.
- Managed daily office operations and maintained a clean and efficient workspace.
Barista Manager
Safari Fuels
Williston, ND
03.2020 - 06.2021
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
- Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
- Conducted regular quality checks on coffee and food items to ensure customer satisfaction.
- Researched competitive market data to identify opportunities for improvement in product offerings or services provided.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Distributed food to service staff for prompt delivery to customers.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Monitored compliance with health and safety regulations to ensure a safe working environment.
Social Media Marketer
Safari Fuels
Williston, ND
02.2018 - 01.2020
- Analyzed competitor activity across multiple channels to identify opportunities for improvement.
- Improved search-related activities through ongoing analysis, experimentation or optimization tests.
- Executed and managed banner, video and other non-text link ad campaigns.
- Created and maintained a social media strategy to increase brand awareness, engagement, and website traffic.
- Managed daily social media content calendar, ensuring timely and relevant posts.
- Curated user-generated content to foster community and enhance brand loyalty.
- Researched current trends in digital marketing industry to stay up-to-date on best practices.
House Keeper
Four Points Hotel
Williston, ND
05.2016 - 08.2019
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with clients and guests when performing daily duties.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trash receptacles throughout the property.
- Cleaned building floors by sweeping, mopping and scrubbing.
Education
Gen Ed
Williston State College
North DakotaSkills
- Goal setting
- Safety procedures
- Relationship building
- Clear communication
- Team leadership
- Inventory management
- Decision-making
- Documentation and reporting
- Customer service
- Complex Problem-solving
- Time management
- Filing systems knowledge
- Positive attitude
- Inventory tracking
Timeline
Manager
Hav A Tan
12.2023 - Current
Server Assistant
Waterloo Club
08.2023 - Current
Office Assistant
Vitcomp Inc
03.2022 - 12.2024
Barista Manager
Safari Fuels
03.2020 - 06.2021
Social Media Marketer
Safari Fuels
02.2018 - 01.2020
House Keeper
Four Points Hotel
05.2016 - 08.2019
Gen Ed
Williston State College
Similar Profiles
Madelene PerssonMadelene Persson
Säsong jobbat at Bockholmen Hav och restaurangSäsong jobbat at Bockholmen Hav och restaurang
Carin RunefeltCarin Runefelt
Event Coordinator at Öppet HavEvent Coordinator at Öppet Hav
Thant Shin AungThant Shin Aung
Restaurant Waiter at Tan TanRestaurant Waiter at Tan Tan