Elyssa Moncrief
Bayonne,NJ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Office Manager
Exchange Physical Therapy Group
09.2019 - Current
- Verifies health insurance benefits.
- Reviews with patient any out of pocket costs not covered by insurance company.
- Handles weekly billing with major medical insurances.
- Follows up with delayed payment from insurance companies.
- Request pre-certification of visits for PIP and Worker’s Comp cases.
- Manages the calendar for 4 physical therapists.
- Controlled finances to lower costs and keep business operating within budget.
Chiropractic Assistant
Campbell Chiropractic Center
04.2018 - 11.2018
- Set patients on pre and post therapies, i.e
- Electrical Muscle Stimulation and Attended Ultrasound
- Order all office supplies
- Discussed the Doctor’s recommended schedule with all new and current patients
- Assured cleanliness and proper operation of all therapy equipment and entire office.
Assistant Store Manager
ICING
10.2017 - 03.2018
- Forecasted business, focusing on productivity to meet sales goals
- Managed and controlled shrink
- Assisted store manager with providing g a strong leadership presence and control in store, while ensuring that all customers received excellent service and quality merchandise.
Relief Manager
Public Storage
05.2016 - 10.2017
- Opened and closed properties, which included counting cash drawers and making bank deposits
- Answered customers questions and addressed issues in person and via phone
- Ran auctions
- Handled delinquent payments.
Education
Healthcare Administration
Southern New Hampshire University
02.2028
Skills
- Inventory Control
- Schedule oversight
- Customer Relations
- Training and Development
- Employee Coaching and Mentoring
- Scheduling Coordination
- Data Entry
- Performance Evaluations
- Goal Setting
- Report Preparation
- Billing
- Decision-Making
- Office Administration
- Computer Skills
Timeline
Office Manager
Exchange Physical Therapy Group
09.2019 - Current
Chiropractic Assistant
Campbell Chiropractic Center
04.2018 - 11.2018
Assistant Store Manager
ICING
10.2017 - 03.2018
Relief Manager
Public Storage
05.2016 - 10.2017
Healthcare Administration
Southern New Hampshire University
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