Elyssa Samani
Summary
Experienced Returns Processor with a track record of delivering customer satisfaction and resolving return issues. Offers strong problem-solving skills, expertise in logistics management, and the ability to thrive under pressure. Proven ability to optimize workflows and enhance operational efficiency while maintaining high standards of customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
No Employer
, NJ
12.2022 - 08.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Transporting children to school, sports activities, or other engagements when necessary.
- Establishing trust through consistent communication with both parents and kids.
Returns Processor
Amazon
Montvale, NJ
02.2024 - 07.2024
- Maintained inventory of all returned items by recording data into a computerized system.
- Received, logged, and tracked all returned items according to established procedures.
- Reviewed incoming returns for accuracy and completeness to ensure compliance with Amazon policies.
- Operated warehouse equipment to unload, move and store returned items in designated areas.
Front Desk Receptionist
New York & New Jersey Eye Institute
Orangeburg, New York
09.2023 - 07.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided warm greetings and excellent customer service to enhance guest experience.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Volleyball Player
Pascack Hills High School Pfa
Montvale, NJ
08.2020 - 11.2023
- Displayed exceptional athleticism through a consistent four-year participation in varsity volleyball.
- Led and directed Pascack Hills High School volleyball as team captain.
- Attained the position of the youngest starting player for my high school varsity team.
- Exhibited strong leadership skills while motivating others in difficult situations.
Club Volleyball Player
Essex Volleyball Club
Fairlawn, NJ
11.2018 - 05.2023
- Successfully earned a place on the fourteen's team, consisting of players two years older, at the age of twelve.
- Contributed as an all-around rotational player for both my club and high school teams.
- Maintained high level of physical fitness through regular conditioning sessions.
Wrestler
Pascack Hills High School Pfa
Montvale, NJ
11.2022 - 01.2023
- Made history on the Pascack Hills wrestling team as the first female member.
- Collaborated with male colleagues in strenuous training sessions, leading to significant improvements in physical endurance.
- Demonstrated safe execution of all wrestling maneuvers with proper technique at all times.
- Displayed immense coachability and likeability to my teammates and coach.
Teens Against Cancer Club
Pascack Hills High School Pfa
Montvale, New Jersey
09.2020 - 06.2021
- Assisted in empowering students and fighting against cancer through participation in a high school program.
- Managed a variety of fundraising events, such as bake sales, poster sessions, t-shirt designs, salsa sell out, and many other activities.
- Participated in Teens Against Cancer alongside with my sister as the leader of the group.
Education
Bachelor of Science - Criminal Justice
Pace University
New York, NY05-2028
High School Diploma -
Pascack Hills High School
Montvale, NJ06-2024
Skills
- Shipping and receiving
- Product Inspection
- Adaptability
- Excellent Communication
- Workplace Safety
- Customer Service
- Time Management
Certification
Child & Adult CPR certified
Languages
Arabic
Professional
English
Native/ Bilingual
French
Limited
Affiliations
- Intense weightlifting for 4+ years
- Gymnastics for 8 years
References
References available upon request.
Timeline
Returns Processor
Amazon
02.2024 - 07.2024
Front Desk Receptionist
New York & New Jersey Eye Institute
09.2023 - 07.2024
Babysitter
No Employer
12.2022 - 08.2024
Wrestler
Pascack Hills High School Pfa
11.2022 - 01.2023
Teens Against Cancer Club
Pascack Hills High School Pfa
09.2020 - 06.2021
Volleyball Player
Pascack Hills High School Pfa
08.2020 - 11.2023
Club Volleyball Player
Essex Volleyball Club
11.2018 - 05.2023
Bachelor of Science - Criminal Justice
Pace University
High School Diploma -
Pascack Hills High School
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