Dynamic and reliable professional with extensive experience in customer service and cleaning, notably at Xtreme Cleaning Service. Proven ability to maintain high sanitation standards while demonstrating strong multitasking and problem-solving skills. Recognized for enhancing client satisfaction through attentive service and effective communication, contributing to a welcoming environment.
Overview
8
8
years of professional experience
Work History
Cleaner
Xtreme Cleaning Service
01.2024 - 09.2025
Maintained cleanliness and sanitation standards across various facilities.
Operated cleaning equipment, including floor scrubbers and pressure washers.
Followed safety protocols to ensure a secure working environment.
Assisted team members in completing large-scale cleaning projects efficiently.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Waitress
Satellite Pizzaria
02.2025 - 08.2025
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Processed orders and sent to kitchen employees for preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress
Mama Lombardi's
01.2025 - 07.2025
Provided exceptional customer service in a fast-paced environment to enhance guest satisfaction.
Collaborated with kitchen staff to streamline order preparation and improve service efficiency.
Maintained cleanliness and organization of dining area to create a welcoming atmosphere for guests.
Adapted quickly to changing priorities during peak hours, ensuring all customer needs were met promptly.
Resolved customer complaints effectively, fostering positive relationships through attentive communication and support.
Inspected dishes and utensils for cleanliness.
Checked guests' identification before serving alcoholic beverages.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Waitress
The Wave Restaurant & Bar
11.2023 - 01.2025
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Proved successful working within tight deadlines and a fast-paced environment.
Answered customers' questions, recommended items, and recorded order information.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Increased sales significantly by upselling higher-end products to customers.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Inspected dishes and utensils for cleanliness.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assisted with training new staff on menu items and service procedures.
Handled cash transactions and managed point-of-sale system effectively.
Waitress
Ocean Crab
03.2022 - 05.2024
Provided exceptional customer service, ensuring positive dining experiences for all guests.
Managed multiple tables simultaneously, demonstrating strong time management skills during peak hours.
Accurately processed orders and payments using point-of-sale systems to enhance transaction efficiency.
Collaborated with kitchen staff to ensure timely food delivery and address special requests promptly.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Friendlys Ice Cream
08.2018 - 06.2023
Provided excellent customer service in a fast-paced environment.
Took and processed customer orders accurately and efficiently.
Maintained cleanliness and organization of dining area and serving stations.
Assisted with training new staff on menu items and service procedures.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Handled cash transactions and managed point-of-sale system effectively.
Resolved customer complaints promptly to enhance satisfaction levels.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Counter Server
Slurp Ramen
12.2018 - 05.2022
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Prepared and served high-quality ramen dishes following standard recipes and presentation guidelines.
Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
Catering Server
Danfords Hotel And Marina
01.2019 - 03.2021
Provided exceptional customer service during events, ensuring guest satisfaction and timely meal delivery.
Assisted in setting up dining areas, including table arrangements and decoration for various occasions.
Collaborated with kitchen staff to efficiently serve food and beverages according to event specifications.
Maintained cleanliness of serving areas, adhering to health and safety standards throughout events.
Adapted quickly to changing event dynamics, effectively managing multiple tasks under pressure.
Communicated with guests regarding menu options, enhancing overall dining experience through product knowledge.
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.
Enhanced guest experience by providing exceptional service during catered events.
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
Waitress
P.J. Harbour Club
04.2019 - 07.2020
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Checked guests' identification before serving alcoholic beverages.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Increased sales significantly by upselling higher-end products to customers.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Provided excellent customer service in a fast-paced environment.
Took and processed customer orders accurately and efficiently.
Handled cash transactions and managed point-of-sale system effectively.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Counter Server
Mediterranean Kitchen
02.2018 - 08.2018
Provided exceptional customer service, ensuring positive dining experiences for all patrons.
Handled cash transactions accurately and efficiently, maintaining register accountability.
Assisted with food preparation and presentation, adhering to hygiene and safety standards.
Maintained cleanliness and organization of work area, promoting a welcoming environment.
Managed multiple tasks in high-volume environment.
Sales Associate
Marshalls
01.2018 - 07.2018
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Operated cash register efficiently, ensuring accurate transactions and balancing drawers at shift end.
Maintained organized store displays, contributing to an appealing shopping environment for customers.
Collaborated with team members to restock merchandise promptly, minimizing inventory shortages during peak hours.