Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elyssa Thomas

Rio Vista,TX

Summary

Driven professional with a proven track record in customer engagement and safety standards, honed across roles at Walmart, Sonic, and Heritage Trails. Excelled in merchandise organization and critical thinking, achieving high customer satisfaction. Demonstrated ability to mentor peers and enhance workplace safety, maintaining a flexible schedule and upholding food safety compliance. Hardworking Product Associate well-versed in maintaining food safety standards while presenting fruit and vegetables attractively for customers. Proficient in monitoring temperatures and helping to move older product and prevent losses. Expertise in food rotation and supplies management. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Meat and Produce Associate

Walmart
11.2021 - Current
  • Maintained high standards of cleanliness throughout produce department, adhering to all health code regulations for food handling.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Blocked produce and culled damaged or spoiled pieces.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
  • Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
  • Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
  • Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
  • Reduced shrinkage by monitoring prices accurately and verifying that all products were labeled correctly before stocking them on shelves.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Inspected produce to update and adjust pricing information.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business
  • Managed to take care of 3 departments when understaffed
  • Stocked fruits and vegetables and removed old or poor-quality products.

Car Hopper

Sonic
04.2021 - 08.2021
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 20 lbs. and delivered them to cars.
  • Memorized orders and maintained 92% accuracy in high-traffic times.
  • Safeguarded company assets through diligent cash handling and accurate end-of-shift reconciliations.
  • Contributed to team success through active participation in staff meetings and ongoing communication with coworkers and supervisors.
  • Contributed to the overall positive atmosphere of the drive-in by maintaining a professional and upbeat demeanor during all interactions with customers and coworkers.
  • Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.

CNA

Heritage Trails
01.2013 - 01.2015
  • Managed to assist with 15-20 residents in one shift.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted patients with daily living activities, promoting independence and dignity.

Education

High School Diploma -

Rio Vista High School
Rio Vista, TX
06.2012

Skills

  • Safety standards
  • Food Safety Compliance
  • Customer Service
  • Critical Thinking
  • Multitasking
  • Team Player
  • Great under pressure

Timeline

Meat and Produce Associate

Walmart
11.2021 - Current

Car Hopper

Sonic
04.2021 - 08.2021

CNA

Heritage Trails
01.2013 - 01.2015

High School Diploma -

Rio Vista High School
Elyssa Thomas