Licensed Health professional with leadership and mentorship experience. Exhibit the ability to strategize with leadership to create innovative ways to enroll, service, and retain members. Demonstrate aptness to develop relationships with key providers to conduct presentations and education on Health Plans and Medicare/Medicaid.
Hi, I’m
ELYSSIA STANLEY
Hampton,GA
Summary
Overview
8
years of professional experience
Work History
CANVAS ISNURANCEHampton, NY
Sales Manager
01.2022 - Current
Job overview
- Analyze reports and providing a plan of action for increased production
- Provide real time feedback from the field brokers. Training for brokers both classroom and field
- Responsible for a territory, manage contacts Execute on market / region sales goals and objectives (sales events, training, etc)Meet or exceed sales objectives through broker channel
- Meet with brokers and agencies to build relationships and promote growth
- Responsible for reporting daily activities to ensure alignment with creating incremental sales consistent with market goals
- Adhered to and maintained current understanding of compliance requirements and organizational policies & procedures
- Plan and facilitate outreach activities, dedicated events, and presentations to generate sales leads in support of the health plan’s sales and membership growth goals and increase awareness of the health plan’s presence in the community.
UnitedHealth GroupAtlanta, GA
Tele-Sales Agent
08.2022 - 10.2023
Job overview
- Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
- Follow up with members on questions or to review current or new products and services
- Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
- Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
- Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
- Meet the goals established for the position in the areas of performance, attendance, and consumer experience
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
CENTENEAtlanta, GA
Field Based Sales Agent
01.2018 - 01.2019
Job overview
- Successfully identified and partnered with network providers to create marketing opportunities
- Identified non network providers to initiate contracting opportunities.
- Conduct home visits and personalized appointments as needed to complete the enrollment process.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Identify prospective enrollees and determine eligibility for participation in the Medicare Advantage product.
- Develop a presence in the local community to help generate enrollments and leads.
- Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing representatives and company operations.
BrokerAtlanta, GA
Medicare Sales Agent
01.2016 - 01.2018
Job overview
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Analyzed customer data and identified trends in the Medicare market.
- Advised customers on various aspects of their health insurance policies.
- Maintained accurate records of sales activities and customer interactions.
- Developed and implemented sales strategies to increase Medicare enrollment.
- Collaborated with Community Partners create effective campaigns and events for Medicare products.
- Followed up with clients regularly to ensure satisfaction and address any issues.
Education
Gar-Field High SchoolWoodbridge, VA
High School Diploma
06-2003
University Overview
Skills
- State Health Insurance License in good standing
- Strong presentation skills to a group or individual
- Strong communication skills – both verbal and written and active listening skills
- Strong organizational/relationship building skills
- Ability to collaborate well both internally and externally to support achievement of market objectives
- Ability to learn quickly and adapt to change
- Knowledge of systems and technology and proficient with data analytics
- Knowledge of marketing strategy, value proposition
- Adhere to CMS Medicare Marketing Guidelines and procedures
- Knowledgeable in Medicare
- Self starter, flexible, adaptable, highly organized and proactive
Timeline
Tele-Sales Agent
UnitedHealth Group
08.2022 - 10.2023
Sales Manager
CANVAS ISNURANCE
01.2022 - Current
Field Based Sales Agent
CENTENE
01.2018 - 01.2019
Medicare Sales Agent
Broker
01.2016 - 01.2018
Gar-Field High School
High School Diploma
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