Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elyza Salazar

Cocoa,FL

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

11
years of professional experience

Work History

Amazon
Tampa, FL

Associate
04.2020 - Current

Job overview

  • Increased customer satisfaction significantly within department.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Mentored and coached other team members to meet daily sales goals.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Collected, arranged and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.

First Watch Restaurants
Tampa, FL

Head Server
01.2017 - 01.2022

Job overview

  • Enthusiastic fast-paced work environment starting patron’s mornings off with good food and pleasant service
  • Anticipating customer needs, cash handling, maintaining workplace cleanliness
  • Organization and stocking.
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Trained staff members on use of POS system.
  • Coached employees on salesmanship and updated menus to increase sales.
  • Increased sales per customer by listening actively and recommending relevant menu items.

Circus School
Tampa, FL

Administrative Assistant, Instructor, & Performer
12.2015 - 03.2019

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Led comprehensive classes for strength training.
  • Conducted on-site seminars and workshops to generate interest in new club activities.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Helped students of different abilities levels boost health with skill-adjusted classes.
  • Taught participants to maximize exertion and results with exercise routines.
  • Minimized injury risks by advising clients about form and proper clothing.
  • Committed choreography to memory and performed numbers with correct timing and aesthetic appeal.
  • Worked indoors and outdoors in different kinds of weather.
  • Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
  • Developed classroom guidelines and assignment rules to communicate expectations.
  • Emphasized safe working and classroom conditions and practices.

Ciccio CALI
Tampa, FL

Team Member
05.2019 - 03.2020

Education

Hillsborough Community College

Associates from Arts

Data Science For All By Correlation One

Certificate from Data Analysis

Skills

  • Active Listening
  • Adaptability
  • Critical Thinking
  • Decision Making
  • Interpersonal Communication
  • Public Speaking
  • Teamwork
  • Leadership
  • Data Entry
  • Practice Management
  • Attention to Detail
  • Client Engagement
  • File and Records Management
  • MS Office
  • Billing and Payment Processing
  • Data Analysis

Timeline

Associate

Amazon
04.2020 - Current

Team Member

Ciccio CALI
05.2019 - 03.2020

Head Server

First Watch Restaurants
01.2017 - 01.2022

Administrative Assistant, Instructor, & Performer

Circus School
12.2015 - 03.2019

Hillsborough Community College

Associates from Arts

Data Science For All By Correlation One

Certificate from Data Analysis

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Elyza Salazar