Elyzabeth Demery
Jarrell,TX
Summary
Seasoned Payroll Specialist bringing over 7 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Charles Schwab & Co INC
11.2017 - 06.2024
- Worked with both internal and external partners on payroll data needs that optimized Schwab's ability to service/administer retirement plans, drive administration efficiency, mitigate financial risk due to data related issues, and enhance client experience
- Set up automated file transmissions (incoming and outgoing) between plan sponsor's payroll provider and Schwab's 401(k) recordkeeping system
- Ensured daily work was completed in a timely manner by monitoring workflow and escalating needs accordingly
- Accurately maintained file specifications, and details related to payroll integration setups/changes.
- Resolved payroll discrepancies quickly and successfully.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained strict confidentiality of all payroll information and records.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Reduced processing time for new hires by designing and implementing automated system for collecting and verifying employment data.
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
- Developed and implemented payroll procedures to streamline workflow.
Program Coordinator
Texas Nurses Association (TNA)
09.2009 - 04.2017
- Managed inquiries from over 150 Registered Nurses; 200 State Approved Testing Sites; 800 Accredited Teaching Centers; 10 State Agencies; and 1,000's of potential Certified Nurse Aides (CNA's)
- Trained Registered Nurses across the country to manage the testing facilities during exams
- Recruited Registered Nurses to assist in the testing process and managed testing centers
- Prepared documents and spreadsheets daily to chart the progress of the testers
- Meeting preparations for the CEO and staff to determine the next course of action needed to secure centers
- Charted the success of the Registered Nurses as they passed/failed potential CNA's
- Use of multi-phone and multiple systems during calls
- (Often 2-3 callers at a time.)
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Designed program implementation and maintenance plan.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Negotiated with vendors for services and supplies, achieving cost savings while maintaining quality.
- Developed comprehensive training materials for volunteers, elevating quality of program delivery.
- Oversaw staff schedules and assignments to handle programming demands.
- Identified risks and developed mitigation plans.
- Verified accuracy of program laws and compliance with FCC rules and regulations.
Education
No Degree - Business Management
Austin Community College
Austin, TX05.2025
Skills
- Payroll Processing
- New hire processing
- Time sheet review
- Payroll Administration
- Financial reports
- Payroll administration experience
- Meeting deadlines
- Spreadsheet Creation
- Interpersonal and written communication
- Exceptional Microsoft Excel skills
- Employee File Maintenance
- Office systems management
- Collaborative team member
- Project Management
- Telephone and email etiquette
- Data Reconciliation
- Exceptionally organized
- Record-keeping
- Excellent writing skills
- Internal Controls
- Persuasive communicator
- Microsoft Office
- Attention to Detail
- Analytical Skills
- Customer Service
- Data Entry
- Payroll Reconciliation
- Critical Thinking
- Employment Verification
- E-Mail and Telephone Communication
- Maintaining files
- Dependable and Adaptable
- Period-End Reporting
- Records Management
- Employee Training
- Bank Statement Analysis
- Timekeeping
- Database Maintenance
- Remote Conferencing
- Conflict Resolution
- Clerical Support
- Discrepancy Reconciliation
- Filing
- Stress Tolerance
- Reviewing data
- Typing and 10-Key Entry
- Issue Research
- Compiling Data
- Numeracy skills
Accomplishments
- Consistently received positive performance reviews.
- Consistently received a 100% customer satisfaction rate.
- Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Series 7 & Series 63 Licenses
Trades Training Certified
Customer Service Training Certified
Payroll Processing Specialist
Student Ministry Leader
Community Outreach Coordinator
Multi-Channel Communicator
Conflict Resolution Leader
Timeline
Payroll Specialist
Charles Schwab & Co INC
11.2017 - 06.2024
Program Coordinator
Texas Nurses Association (TNA)
09.2009 - 04.2017
No Degree - Business Management
Austin Community College
Series 7 & Series 63 Licenses
Trades Training Certified
Customer Service Training Certified
Payroll Processing Specialist
Student Ministry Leader
Community Outreach Coordinator
Multi-Channel Communicator
Conflict Resolution Leader
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