Elza Bozunts

• Draw up daily budget reports on both revenue and costs
• Communicate with diners to mitigate potential conflict
• Create work schedules that align with the restaurant's needs
• Enforce a rigorous opening and closing check list to ensure cleanliness and staying up to code
• Successfully interviewed and trained a new candidate to fulfill the position of general manager upon my departure.

Reference: Amanda Francolino, Yvette Silvestri (Business Owners): 718-689-4832

• Resolved problems promptly to elevate customer approval
• Part of opening restaurant team
• Assisted with menu creation, floor plan modifications
• Responsible for selecting food vendors and maintaining vendor relationships
• Oversaw staff of 40+ in FOH and BOH
• Managed team schedule with eye for coverage needs and individual strengths
• High volume, high paced environment with $16,000-$24,000 in sales per day
• Handled cash accurately, prepared deposits and completed daily reports
• Motivated, trained, and disciplined employees to maximize performance.

Reference: Samantha Coriella, 845-507-2514 (General Manager

• Prepared documents such as contracts, purchase agreements, representation agreements
• Facilitated on average of 30 closings per year
• Organized and hosted networking events monthly with an average of 60 people in attendance
• Led employee relations through effective communication, coaching, training, and development
• Monitored incoming calls and provided feedback to associates to improve quality of service
• Hired, managed, developed, and trained staff, established, and monitored goals, conducted performance reviews, and administered salaries for staff.

Reference: Cristian Melo Rozo (Business Owner) 561-235-974

• Upsold daily specials and beverage promotions to exceed daily sales goals
• Adhered to state laws regarding alcoholic beverage services and customer regulations
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.

Reference: John Theodore (Business Owner) 561-929-5152

• Handled office scheduling and made notes for deadlines, motions, and other important dates
• Filed court documents and legal pleadings with court clerk on behalf of attorneys
• Managed accounts and client records of clients, observing confidentiality and extreme discretion
• Scheduled appointments, court appearances, and depositions for busy law firm
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.