Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Awards
Timeline
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Elzie McMillion

Summary

Successful senior sales executive with a proven track record of identifying specializing in a large market seeking employment with a successful company that believes in challenging work, building good relationships with brokers and clients, dedicated in employee growth and development, and creating a successful team environment.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Loader

FedEx
05.2024 - Current
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.

Indoor Cycling Instructor

YMCA of Greater St. Louis
04.2024 - Current
  • Participated actively in staff meetings, contributing valuable insights towards continuous improvement of the studio's operations.
  • Provided ongoing feedback to clients on their progress, helping them achieve personal fitness goals through indoor cycling routines.
  • Led energizing warm-up sequences that prepared participants for high-intensity workouts while preventing injury risks.
  • Enhanced client fitness levels by designing and implementing personalized indoor cycling routines.

Field Sales and Service Representative – Senior/Medicare Division

Anthem Blue Cross Blue Shield
01.2006 - Current
  • Responsible for sales of Medicare products to brokers, groups and individuals
  • Subject matter expert on Anthem's products
  • Provide assistance to federal department
  • Independently pioneered initial market expansion for St. Louis and surrounding areas through strategic market planning and execution
  • Managed assigned region effectively while consistently meeting all sales objectives
  • Trained continuously to acquire expert knowledge about all products, services, practices and principles
  • Established and maintained effective positive relationships in the community and with lead sources including health care consultants, brokers, providers, pharmacists, and libraries with senior resources, senior centers, nursing homes, long term care facilities, and senior organizations
  • Exceeded customer experience goals by resolving customer billing issues and account maintenance by quick problem solving and expert system navigator
  • Recognized by the Sales Director for being the leading driving sales advocate on the top sales team
  • Trained and mentored newly hired associates to impart sales skill expertise while providing motivation throughout initiation
  • Outstanding Performance and Innovative Award 2017 Open Enrollment

Account Executive - Small Group Sales – 2 to 50 Lives

Aetna (Coventry) - GHP
01.1998 - 01.2006
  • Assigned to commercial new sales and worked with brokers
  • Generated leads by identifying key brokers utilizing unique sales strategies and techniques
  • Developed and maintained strong relationships with brokers, producers, health consultants, and direct sales
  • Developed sales initiatives in order to meet sales objectives for all products and services offered anticipating market needs
  • Managed all sales and service inquiries for new and existing customers for immediate resolution of issues
  • Extensive training to gain strong knowledge of all specialty products, accessories, pricing plans, promotions and service features staying ahead of competition
  • Managed assigned overflow of 50 plus group account

Account Executive

Aetna (Coventry) - Advantra
01.1997 - 01.1998
  • Direct sales of Medicare Part B Supplemental health plans
  • Identify potential customers to generate leads
  • Responsible for assuring potential customer have met Medicare criteria
  • Attained target sales goals by tracking from prospect and presale to sale
  • Maintained current knowledge of all product and service offerings

Community Relations/Product Development Representative

Aetna (Coventry) - Healthcare USA
01.1995 - 01.1997
  • Established relationships in the health and education fields to provide personal service through seminars
  • Sold MC Plus to the health professional field
  • Arranged workshops, health fairs, and contract administration with health care providers
  • Resolved client problems related to benefits, eligibility, and future benefit changes
  • Performed monthly review of the products and benefits offered and developed new changes

Education

Business Administration

Southern Illinois University- Edwardsville
Edwardsville, IL

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SWIC-Belleville
Belleville, IL

Skills

  • Senior Sales Account Executive
  • Account Management
  • Business Development
  • Field Sales Management
  • Pipeline Management
  • Database Management
  • Critical Thinker
  • Customer Focused
  • Career Driven

Accomplishments

    Being #1 performance in Sales for over 15 years

Affiliations

St. Louis Chapter of Health Underwriters (SLAHU) – Member

Certification

cycling certification, CPR certification and P/T personal training certification

Awards

Top Sales person Anthem Midwest Region

Timeline

Loader

FedEx
05.2024 - Current

Indoor Cycling Instructor

YMCA of Greater St. Louis
04.2024 - Current

Field Sales and Service Representative – Senior/Medicare Division

Anthem Blue Cross Blue Shield
01.2006 - Current

Account Executive - Small Group Sales – 2 to 50 Lives

Aetna (Coventry) - GHP
01.1998 - 01.2006

Account Executive

Aetna (Coventry) - Advantra
01.1997 - 01.1998

Community Relations/Product Development Representative

Aetna (Coventry) - Healthcare USA
01.1995 - 01.1997

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SWIC-Belleville

Business Administration

Southern Illinois University- Edwardsville

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Elzie McMillion