Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elzie Clark III

Albany

Summary

Dynamic professional with extensive experience as an Intake Officer at Dougherty County Sheriff's Office, excelling in data integrity and issue resolution. Proven ability to enhance facility safety through effective supervision and assertiveness, while fostering positive relationships with detainees. Skilled in Microsoft Office, ensuring meticulous documentation and compliance with policies.


Overview

19
19
years of professional experience
1
1
Certification

Work History

Intake Officer

Dougherty County Sheriff's Office
06.2020 - Current
  • Assisted clients with initial intake processes, ensuring accurate information collection.
  • Navigated electronic intake systems to document client details efficiently.
  • Supported team in managing case files and maintaining organized records.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Supervised daily activities of detainees, ensuring adherence to facility regulations and policies.
  • Implemented security protocols to maintain safety within detention environment.
  • Conducted regular inspections of facilities to identify and mitigate potential hazards.
  • Coordinated with law enforcement agencies during inmate transfers and processing.
  • Trained new staff on operational procedures and emergency response protocols.
  • Monitored behavior of detainees, responding promptly to incidents and conflicts.
  • Maintained accurate documentation of detainee interactions and incident reports.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Supervised and controlled behavior of 100 inmates.

Licensed Master Cosmetologist

Great Clips
01.2007 - 04.2020
  • Provided customized hair and skincare consultations to enhance client satisfaction and retention.
  • Executed advanced hair coloring techniques ensuring consistency in quality and application.
  • Trained and mentored junior cosmetologists on best practices and emerging trends in beauty services.
  • Developed promotional strategies to increase clientele through social media engagement and community events.
  • Implemented sanitation protocols to maintain a safe and hygienic workspace, exceeding industry standards.
  • Analyzed client feedback to refine service offerings, enhancing overall customer experience and loyalty.
  • Managed inventory of products and supplies, optimizing stock levels for efficient service delivery.
  • Coordinated scheduling of appointments, minimizing wait times while maximizing service opportunities for clients.
  • Maintained a loyal clientele base through excellent customer service and consistent results.
  • Assisted clients in selecting appropriate at-home care products based on their specific needs, leading to healthier hair between appointments.
  • Performed in-depth consultations with clients to determine their desired outcome and create customized plans for achieving their goals.
  • Utilized advanced color techniques, including balayage and color corrections, resulting in stunning transformations for clients.
  • Offered comprehensive styling services such as up-dos, braids, or blowouts before special occasions or events which contributed greatly towards client satisfaction.
  • Collaborated with other stylists for successful bridal party preparations, ensuring timely completion and cohesive looks.
  • Promoted a clean, safe environment by adhering to strict sanitation guidelines throughout all aspects of salon operations.
  • Conducted regular inventory assessments to maintain adequate supplies while minimizing waste and costs.
  • Increased salon revenue by consistently upselling products and services during appointments.
  • Created a visually appealing retail display that effectively showcased the salon's featured products, encouraging impulse purchases and boosting sales revenue.
  • Managed social media presence by posting engaging content regularly showcasing recent work, promotions, and relevant industry news, driving traffic to the salon website.
  • Participated in ongoing professional development opportunities to remain current on industry trends, techniques, and products.
  • Mentored junior cosmetologists in the latest hairstyling trends and best practices for superior client outcomes.
  • Developed strong relationships with product vendors to ensure access to the latest innovations and promotions for the salon''s retail offerings.
  • Streamlined appointment scheduling processes, improving overall salon efficiency and reducing wait times for clients.
  • Provided top-quality haircuts using various cutting techniques like point cutting or slide cutting that catered specifically to each client's hair type.
  • Established rapport with walk-in customers by offering a warm welcome and ensuring they feel comfortable during their salon experience, fostering repeat business.
  • Organized and facilitated in-house training sessions on new products or techniques for the entire salon staff to maintain cutting-edge service offerings.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Juvenile Correctional Officer

Department of Juvenile Justice
05.2015 - 02.2018
  • Supervised daily activities of juveniles to ensure safety and compliance with facility rules.
  • Implemented behavior modification strategies to promote positive decision-making among youth offenders.
  • Conducted regular inspections of premises to maintain security and identify potential hazards.
  • Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
  • Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
  • Improved facility safety by conducting thorough and consistent security checks.
  • Supervised youth's daily activities for school, meals, and recreation time.
  • Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
  • Completed incident reports when disorder or violence occurs.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
  • Supervised 20 inmates during mealtime and recreational time.
  • Enforced rules and regulations to maintain order among inmates.

Education

Master of Science - Adult Education And Cirriculum

Louisiana State University Shriveport
Baton Rouge, LA
11-2026

Master of Science - Criminal Justice Administration

Bethune-Cookman University
Daytona Beach, FL
05-2018

Bachelor of Science - Criminal Justice

Albany State University
Albany, GA
12-2015

Associate of Science - Criminal Justice

Darton State College
Albany, GA
12-2013

Skills

  • Assertiveness
  • Cross-cultural sensitivity
  • Interviewing techniques
  • Team collaboration
  • Document preparation
  • Interpersonal and written communication
  • Issue resolution
  • Data integrity
  • Policy adherence
  • Proficient in Microsoft, Word and Excel
  • Time management
  • Multitasking

Certification

  • Certified GCIC/NCIC operator
  • Certified Terminal Agency Coordinator
  • Licensed Master Cosmetologist

Timeline

Intake Officer

Dougherty County Sheriff's Office
06.2020 - Current

Juvenile Correctional Officer

Department of Juvenile Justice
05.2015 - 02.2018

Licensed Master Cosmetologist

Great Clips
01.2007 - 04.2020

Master of Science - Adult Education And Cirriculum

Louisiana State University Shriveport

Master of Science - Criminal Justice Administration

Bethune-Cookman University

Bachelor of Science - Criminal Justice

Albany State University

Associate of Science - Criminal Justice

Darton State College

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Elzie Clark III