Elzo Tavares
Roxbury,MA
Summary
Driven professional with a strong background in the hospitality and service industry, particularly with Chartwells Dining Services. Excelled in streamlining operations and enhancing team collaboration, significantly improving service efficiency. Skilled in quality control and inventory management, demonstrating exceptional cleaning, organization, and leadership abilities. Achieved high standards of cleanliness and customer satisfaction, reflecting a commitment to excellence.
Overview
12
12
years of professional experience
Work History
Cook
Chartwells Dining Services
01.2015 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Housekeeper
Hyatt Hotel
08.2012 - 01.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Skills
- Cleaning and organization
- Hospitality and service industry background
- Teamwork and Collaboration
- Efficient multitasking
- Team Leadership
- Quality Control
- Inventory Control
- Work Planning and Prioritization
- Equipment Operation
- Quality Inspections
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Creole
Native or Bilingual
French
Limited Working
Timeline
Cook
Chartwells Dining Services
01.2015 - Current
Housekeeper
Hyatt Hotel
08.2012 - 01.2015
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