Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Em Gardner

Salt Lake City,UT

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

2
2
years of professional experience

Work History

Cashier, Server, Expo

The Crack Shack
Salt Lake City, UT
07.2023 - 12.2023
  • Answered customers' questions and provided information on store procedures or policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier, Sales Floor

TJ Max
Logan, UT
09.2022 - 12.2022
  • Maintained work area and kept cash drawer organized.
  • Answered customers' questions and provided information on store procedures or policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Busser

Olive Garden
Salt Lake City, UT
06.2022 - 10.2022
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down and cleaned chairs, booths, and highchairs.
  • Helped employees complete required activities during peak periods.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.

Education

Bachelor of Science - Mathematics

Salt Lake Community College
Salt Lake City, UT
05-2026

Skills

  • Customer Service
  • Cash Handling
  • Drawer Balancing
  • POS Systems
  • Customer Assistance
  • Payment Processing
  • Cash Register Operation
  • Payment Collection
  • Conflict Resolution
  • Written and Verbal Communication
  • Money Handling
  • Order Taking
  • Customer Service Excellence

Languages

American Sign Language
Limited

Affiliations

  • Water Polo for 7 years
  • Bass Guitar
  • Songwriting

Timeline

Cashier, Server, Expo

The Crack Shack
07.2023 - 12.2023

Cashier, Sales Floor

TJ Max
09.2022 - 12.2022

Busser

Olive Garden
06.2022 - 10.2022

Bachelor of Science - Mathematics

Salt Lake Community College

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Em Gardner