Em Gardner
Salt Lake City,UT
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier, Server, Expo
The Crack Shack
Salt Lake City, UT
07.2023 - 12.2023
- Answered customers' questions and provided information on store procedures or policies.
- Used suggestive selling techniques to promote add-on sales.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier, Sales Floor
TJ Max
Logan, UT
09.2022 - 12.2022
- Maintained work area and kept cash drawer organized.
- Answered customers' questions and provided information on store procedures or policies.
- Used suggestive selling techniques to promote add-on sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
Busser
Olive Garden
Salt Lake City, UT
06.2022 - 10.2022
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Communicated with kitchen staff regarding any special requests from customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down and cleaned chairs, booths, and highchairs.
- Helped employees complete required activities during peak periods.
- Adhered to sanitation guidelines when handling food and beverage items.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Education
Bachelor of Science - Mathematics
Salt Lake Community College
Salt Lake City, UT05-2026
Skills
- Customer Service
- Cash Handling
- Drawer Balancing
- POS Systems
- Customer Assistance
- Payment Processing
- Cash Register Operation
- Payment Collection
- Conflict Resolution
- Written and Verbal Communication
- Money Handling
- Order Taking
- Customer Service Excellence
Languages
American Sign Language
Limited
Affiliations
- Water Polo for 7 years
- Bass Guitar
- Songwriting
Timeline
Cashier, Server, Expo
The Crack Shack
07.2023 - 12.2023
Cashier, Sales Floor
TJ Max
09.2022 - 12.2022
Busser
Olive Garden
06.2022 - 10.2022
Bachelor of Science - Mathematics
Salt Lake Community College
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