Ema Garcia
Great Lakes Chicken
Bowling Green,OH
3
years of professional experience
Dedicated and efficient professional with a solid background in food service. Known for maintaining high cleanliness standards and compliance with food safety regulations, ready to support operational excellence and enhance customer satisfaction.
Work History
Chick-fil-A Team Member
1 Year- Adapted quickly to new systems and procedures during training sessions.
- Developed a comprehensive understanding of product offerings to assist customers effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained cleanliness and organization of workstations and dining areas.
- Followed food safety guidelines to maintain product quality and safety standards.
Chick-fil-A Team Member
3 Years 5 Months- Resolved customer inquiries and concerns to enhance satisfaction and loyalty.
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Maintained organized cash drawer with consistent adherence to cash handling procedures.
Education
High School Diploma
- Honor Roll Fall '22 - Spring '25
- 3.75 GPA
- Extracurricular Activities: Marching band
- National Honors Society Member
- Link Crew Member
No Degree - Criminal Justice
- Dean's List Fall '25 & Spring '26
- Thompson Working Families Scholarship Recipient
- 3.9 GPA
Skills
Point-of-sale operation
Food safety compliance
Cleaning and sanitation
Customer service
Detail-oriented
Time management
Multitasking abilities
Team collaboration
Client feedback
Positive demeanor
Interests
I enjoy helping others and giving back to the community.
Passionate about balancing physical health with mental and emotional wellness.
Volunteer Work
Watching Movies and TV Shows
Timeline
Chick-fil-A Team Member
Great Lakes Chicken
08.2025 - CurrentRead More
Chick-fil-A Team Member
MKCIE Enterprises
03.2023 - 08.2026Read More
Bowling Green State University
No Degree from Criminal Justice
Read More
Amherst High School
High School Diploma
Read More