Emad Abouhessein
Beaumont,USA
Summary
Versatile and detail-oriented Mechanical Engineer with hands-on experience in industrial maintenance, equipment installation, workshop management and technical service. Skilled in diagnosing mechanical issues, optimizing production line performance, and executing preventive and corrective maintenance tasks. Adept at reading technical schematics, coordinating on-site operations, and ensuring compliance with safety and quality standards. Strong problem-solving abilities, a proactive work ethic, and the flexibility to adapt to challenging field environments. Committed to delivering efficient engineering solutions and contributing to the success of industrial and manufacturing operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Diagnosis Specialist - Team Leader
Chevrolet - GMC Dealership
California, US
06.2023 - 02.2026
- Executed diagnosis and repair of intricate mechanical and electrical issues across diverse vehicle systems.
- Provided hands-on mentorship and structured training for junior technicians to enhance diagnostic methodology and repair standards adherence.
- Oversaw safe operation of shop equipment, diagnostic tools, lifts, and smog testing systems.
- Oversaw documentation of service work, detailing parts utilized and labor hours expended.
- Enforced compliance with safety and quality standards to uphold customer satisfaction.
- Enforced strict adherence to standard operating procedures, manufacturer repair guidelines, and dealership quality standards.
- Facilitated workload distribution, productivity tracking, and performance development for team members.
- Executed final inspections of completed work to guarantee adherence to established standards.
Mechanic Shop Foreman
Ace Auto Service
California US
11.2021 - 06.2023
- Supervised daily operations, ensuring efficient workflow within mechanic shop.
- Trained and mentored junior mechanics on best practices and safety protocols.
- Managed inventory control, optimizing parts availability for repairs and maintenance.
- Developed and implemented process improvements to enhance service delivery.
- Conducted quality inspections on repairs, ensuring compliance with industry standards.
- Oversaw scheduling of service appointments, maximizing technician productivity.
- Resolved customer inquiries and complaints, promoting high satisfaction levels.
- Collaborated with management to establish operational goals and performance metrics.
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
Ship Maintenance Manager
Naval Group
Alexandria, EG
01.2018 - 01.2021
- Oversaw service operations for naval platform systems on Egyptian Navy ships Gamal Abd El Nasser and Anwar El Sadat.
- Directed execution of service contracts, ensuring optimal performance of platform systems including diesel engines, pod and maneuvering systems, HVAC, and power distribution.
- Oversaw daily operations, ensuring adherence to performance, preventive maintenance, and safety standards.
- Facilitated collaboration with subcontractors, OEMs, and internal teams to ensure alignment on operational and technical requirements.
- Facilitated technical meetings and decision-making processes to enhance resource scheduling and operational efficiency during planned technical stops.
- Coordinated on-the-job training for ship crew in safe equipment operation and maintenance practices.
- Partnered with supply chain management to oversee tracking of spare parts, tools, and resources.
- Engineered and executed maintenance programs to enhance system reliability and minimize downtime.
- Implemented preventive maintenance protocols to enhance equipment reliability and operational efficiency.
- Diagnosed and addressed technical issues in collaboration with customers to ensure timely corrective actions.
Field Service Engineer
SIG Combibloc Obeikan
Alexandria, EG
01.2015 - 01.2018
- Oversaw operation maintenance and technical support for filling and packaging machines to ensure optimal performance at client sites.
- Executed operation, maintenance, and repair of diverse machinery, including CFA 124 and 312 filling machines, Geyssel straw applicators, and shrink machines.
- Executed inspections, troubleshooting, and preventive maintenance on-site to optimize machine uptime and operational efficiency.
- Compiled comprehensive service reports featuring detailed breakdown analysis and customer feedback.
- Developed and authored standard operating procedures (SOPs) and standard maintenance procedures (SMPs) to enhance process standardization.
- Directed installation and commissioning of new machinery, ensuring compliance with customer specifications.
- Delivered technical support for hydraulic, mechanical, and electrical systems to enhance operational efficiency.
Field Service Engineer
Caterpillar – Mantrac Egypt
Alexandria, EG
01.2013 - 01.2015
- Executed troubleshooting and maintenance protocols for heavy machinery and power systems.
- Executed preventive maintenance and troubleshooting for diesel engines, hydraulic and pneumatic systems, and powertrain components.
- Revamped, tested, and maintained engines, transmissions, and hydraulic systems in workshop and on-site environments.
- Delivered expert technical support to external customers, ensuring optimal equipment performance.
- Created and updated comprehensive technical documentation for troubleshooting and repair procedures.
- Facilitated customer collaboration to enhance satisfaction by addressing technical issues and implementing corrective measures.
Shift Engineer
Hi-Pack Cairo-EG
Cairo, EG
09.2011 - 01.2013
- Oversaw plant operations, ensuring quality assurance and maintenance to enhance production efficiency.
- Managed plant start-up and shutdown schedules to enhance operational efficiency.
- Oversaw product and process quality through diligent monitoring of production, conducting thorough inspections, and analyzing performance trends.
- Compiled comprehensive reports on product quality processes and operational performance.
- Oversaw equipment maintenance and repair operations, collaborating with teams to uphold manufacturer specifications.
- Oversaw complete production process and maintained accurate documentation for dispatch.
- Executed root cause analysis of production issues and implemented corrective actions to enhance operational efficiency.
- Developed and maintained comprehensive engineering documentation, encompassing manufacturing processes, equipment specifications, and change notices.
- Evaluated processes and products to deliver actionable solutions that enhance performance quality and operational standards.
Education
Master of Science - Mechanical Engineering
Arab Academy for Science and Technology
Alexandria, Egypt01.2016
Bachelor of Science - Mechatronics Engineering
Arab Academy for Science and Technology
Alexandria, Egypt01.2011
Skills
- Advanced Automotive Diagnostics & Troubleshooting
- Mechanical & Electrical Systems Analysis
- Root Cause Analysis & Technical Problem Solving
- Workshop Operations & Service Workflow Optimization
- Preventive & Corrective Maintenance Planning
- Technical Equipment Setup & Support
- Customer-Focused Technical Assistance
- Team Coordination & Technical Leadership
- Process Improvement & Performance Monitoring
- Safety & Compliance Management
- Inventory & Parts Coordination
Certification
- 2025-06 Automotive Technology Master Certificate
- 2024-12 California SMOG Emissions Check and Repair License
- 2023-12 Automotive Service Excellence - Master Certificate
- 2023-12 Automotive Service Excellence - Advanced Level Specialist
- 2020-10 Working at Height Safety Awareness Cert.No.: 030920/OHSMS8018
- 2020-03 MS Project – Orysis France
- 2019-12 MRP “Maintenance Reliability Professional”
- 2019-04 Fire Prevention and Fire Fighting ENFDSA
- 2018-12 Manual Handling -Bureau Veritas- Cert. No.: CTC/EG.3338769/012
- 2018-12 Confined Space Entry -Bureau Veritas- Cert. No.: CTC/EG.3338769/001
- 2018-06 PMP “Project management Professional” Certificate of attendance
Timeline
Diagnosis Specialist - Team Leader
Chevrolet - GMC Dealership
06.2023 - 02.2026
Mechanic Shop Foreman
Ace Auto Service
11.2021 - 06.2023
Ship Maintenance Manager
Naval Group
01.2018 - 01.2021
Field Service Engineer
SIG Combibloc Obeikan
01.2015 - 01.2018
Field Service Engineer
Caterpillar – Mantrac Egypt
01.2013 - 01.2015
Shift Engineer
Hi-Pack Cairo-EG
09.2011 - 01.2013
Master of Science - Mechanical Engineering
Arab Academy for Science and Technology
Bachelor of Science - Mechatronics Engineering
Arab Academy for Science and Technology