EMAD SHAMMAKH
Hamtramck
Summary
Strategic healthcare leader and Doctor of Nursing Practice (DNP) candidate with expertise in healthcare management, pharmacy operations, and multi-site leadership. Founder of HA Management, driving operational efficiency, production growth, and increased revenue for medical and dental practices, while actively developing a network of offices across Michigan. Proven success in managing and in optimizing performance across multiple locations, with a strong background in team leadership, regulatory compliance, and patient-centered care. Committed to advancing healthcare delivery through the integration of clinical insight, business strategy, and community engagement.
Overview
11
11
years of professional experience
Work History
Entrepreneur
HA Management
Detroit, MI
01.2023 - Current
- Operational Management: Overseeing daily, nonclinical functions for medical and dental offices including workflow optimization and facility management.
- Human Resources: Recruiting, training, supervising staff, developing schedules, and managing performance.
- Financial Administration: Creating and monitoring budgets, managing billing/accounting, tracking revenue cycles, and collecting payments.
- Compliance and Regulation: Ensuring all facilities and employees comply with healthcare laws, regulations, and privacy standards (e.g., HIPAA).
- Strategic Planning: Developing policies, setting goals, implementing new technologies, and representing the facility on governing boards.
- Information Management: Ensuring secure, accurate upkeep of health information systems and patient records.
- Quality Improvement: Analyzing operational data to identify bottlenecks, improve patient outcomes, and enhance service delivery.
District Manager
Shine & Smile Dental
Hamtramck, MI
10.2020 - 12.2023
- Proven track record in effectively managing multiple dental offices within a designated district, ensuring smooth operations and adherence to company standards.
- Strong leadership skills demonstrated through successful recruitment, training, and supervision of office managers and staff members.
- Proficient in developing and implementing strategic plans to meet or exceed revenue targets and business objectives.
- Experienced in overseeing budgeting, financial reporting, and expense management for multiple dental offices, optimizing resource allocation and profitability.
Manager
FRD SAV-MOR PHARMACY
Hamtramck
10.2017 - 12.2023
- Enforce safety, health, and security rules
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records
- Manage staff, preparing work schedules and assigning specific duties.
Research Assistant
WAYNE STATE UNIVERSITY EMERGENCY MEDICINE DEPARTMENT- DETROIT MEDICAL CENTER
Detroit
08.2018 - 08.2019
- Adhered to protocol guidelines and ensure research participant confidentiality
- Assisted with consenting and enrolling eligible patients into various research studies specifically for ETRACTS (Empathy To Reduce Anticipated Negative CT Scanning), Healthy Start, & MiBP (mHealth to Improve Blood Pressure Control in Hypertensive African Americans)
- Screen, Educate, consent, test, and counsel High-Risk behavior patients in ED at risk for HIV
- Refer Patients with ‘Positive HIV’ test results to appropriate clinic
- Collect data from patient medical record, conduct interviews and collect blood samples for laboratory analysis
- Update, and maintain study documents, electronic files, and other records relevant to research studies.
Medical Assistant
HAMTRAMCK MEDICAL GROUP
Hamtramck
10.2017 - 10.2018
- Record patients’ medical history, vital statistics, or information such as test results in medical records
- Clean and sterilize instruments and dispose of contaminated supplies
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Certified Pharmacy technician
FRD SAV-MOR PHARMACY
Hamtramck
01.2015 - 10.2017
- Receive written prescription or refill requests and verify that information is complete and accurate
- Establish or maintain patient profiles, including lists of medications taken by individual patients
- Maintain proper storage and security conditions for drugs
- Mix pharmaceutical preparations, according to written prescriptions
- Prepare and process medical insurance claim forms and records.
Education
Doctor of Nursing Practice (D.N.P.) -
Wayne State University
Detroit, MI, USBachelor in Nursing - undefined
Wayne State University
Detroit, MI, US12.2021
Bachelor of Science (B.S.) - Public Health
WAYNE STATE UNIVERSITY
US01.2019
Skills
- Nursing
- Arabic
- Leadership
- Operations management
- Adaptability
- Certified Pharmacy Technician
- CPR certified
- IRB approved and CITI (Collaborative Institutional Training Initiative)
- Notary public
Timeline
Entrepreneur
HA Management
01.2023 - Current
District Manager
Shine & Smile Dental
10.2020 - 12.2023
Research Assistant
WAYNE STATE UNIVERSITY EMERGENCY MEDICINE DEPARTMENT- DETROIT MEDICAL CENTER
08.2018 - 08.2019
Manager
FRD SAV-MOR PHARMACY
10.2017 - 12.2023
Medical Assistant
HAMTRAMCK MEDICAL GROUP
10.2017 - 10.2018
Certified Pharmacy technician
FRD SAV-MOR PHARMACY
01.2015 - 10.2017
Bachelor in Nursing - undefined
Wayne State University
Bachelor of Science (B.S.) - Public Health
WAYNE STATE UNIVERSITY
Doctor of Nursing Practice (D.N.P.) -
Wayne State University