Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emad Yousif

Denver,CO

Summary

Responsive team leader with strong Customer service and Leadership background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

11
11
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
Denver, CO
08.2020 - Current
  • Developed and implemented departmental policies and procedures.
  • Conducted performance reviews for staff members.
  • Monitored department operations to ensure productivity standards were met.
  • Provided coaching and mentoring support to team members.
  • Maintained detailed records of employee attendance and leave requests.
  • Resolved customer complaints in a timely manner.
  • Analyzed data to identify areas of improvement within the department.
  • Ensured compliance with all safety regulations across the department.
  • Facilitated communication between management, staff, and customers.
  • Collaborated with other departments to coordinate activities and resolve issues.
  • Organized special events or meetings related to the department's activities.
  • Managed inventory levels of supplies required for daily operations.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.

Project Lead

Hard Mission Events
Jeddah
07.2012 - 11.2018
  • Developed and implemented project plans, schedules and budgets.
  • Identified, tracked and resolved critical path issues.
  • Coordinated resources to ensure successful completion of projects.
  • Assigned tasks to team members and monitored progress.
  • Provided guidance and direction to project teams.
  • Managed multiple concurrent projects from initiation through closure phases.
  • Facilitated communication among cross-functional teams in order to achieve deliverables on time.
  • Evaluated processes used by the organization in order to identify areas for improvement.

Education

Bachelor of Arts - Cyber Operations And Warfare

Community College of Denver
Denver, CO

Skills

  • Process and Procedure Development
  • POS Systems Operations
  • Growth Planning
  • Recovery Management
  • Time Management
  • Performance Improvement
  • Workflow Optimization
  • Customer Service
  • Problem Resolution
  • Leadership Skills
  • Staff Supervision
  • Sales Growth
  • Problem-Solving
  • Inventory Management
  • Receiving Oversight

Languages

are
Native/ Bilingual

Timeline

Department Supervisor

The Home Depot Inc
08.2020 - Current

Project Lead

Hard Mission Events
07.2012 - 11.2018

Bachelor of Arts - Cyber Operations And Warfare

Community College of Denver

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Emad Yousif